Wave Planner - UniFirst

UniFirst•Owensboro, KY

About The Position

The Wave Planner is responsible for sequencing and releasing customer and internal replenishment orders into efficient “waves” to support UniFirst’s high-volume distribution operation. This role ensures orders are prioritized to meet carrier cut-off times and customer service commitments while maximizing labor, equipment, and space utilization. The Wave Planner is a key partner in Owensboro’s initiatives, balancing staffing levels, temporary workforce inputs, and business needs.

Requirements

High school diploma or equivalent required
2+ years of experience in a distribution, warehouse, or logistics planning role
WMS experience strongly preferred (Manhattan or similar)
Strong analytical and problem-solving skills with keen attention to detail
Proficiency in WMS platforms and MS Excel/Office; ability to learn UniFirst’s new WMS quickly
Excellent communication and collaboration skills across Operations, HR, and temporary staffing partners
Ability to perform in a fast-paced environment with frequent priority changes

Nice To Haves

Prior experience in a high-volume apparel or industrial supply environment is a plus

Responsibilities

Analyze daily order pool data in the Warehouse Management System (WMS) to determine optimal wave groupings based on shipping method, carrier cutoff times, and customer priority.
Coordinate with Inventory Control to resolve product shortages prior to wave release.
Balance workload across picking zones and shifts to maximize throughput and reduce bottlenecks, factoring in UKG staffing templates and FCE skill levels.
Create, schedule, and release waves using the new WMS platform, ensuring accuracy of cartonization logic, route codes, and pick path optimization.
Monitor real-time dashboards for wave progress and proactively escalate issues that could impact on-time shipment.
Generate daily operational reports for Operations, HR, and Payroll (e.g., order status, wave completion, labor utilization).
Communicate wave schedules to department Supervisors, Team Leads, and Shipping/Receiving staff.
Adjust plans to accommodate rush orders, equipment downtime, staffing fluctuations, or temporary labor additions (including 323 and ISS agencies).
Monitor and track key performance indicators (KPIs) to ensure on-time shipment targets are consistently achieved.
Provide daily and weekly KPI performance reports to leadership, highlighting trends, variances, and areas requiring corrective action
Support testing and end-user training initiatives, including participation in Warehouse Management System (WMS) upgrades and certification of functional end users to ensure operational readiness.