Waterpark Front Desk Cashier

Kalahari Resorts & Conventions•Round Rock, TX

32d

About The Position

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality. But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued. Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa. Kalahari Resorts & Conventions is seeking a Waterpark Front Desk Cashier. In this role, you will deliver warm, friendly, and attentive service to create an exceptional guest experience. You will operate the front desk POS, assist with cabana and premium seating check-ins, support towel desk operations, and help maintain smooth waterpark flow. You may also receive commission opportunities on cabana sales and team members with an entrepreneurial spirit can increase their earning potential while upholding the Kalahari Promise each day. As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll ensure to greet guests warmly, answering questions clearly, and resolving issues quickly so everyone feels welcome and cared for. By staying positive, organized, and supportive with both guests and coworkers, you will help create a smooth, fun, and stress-free experience for all.

Requirements

Good verbal communication and interpersonal skills are a must.
Must be able to work well in stressful situations.
Must be able to work and be flexible with all shifts, weekends, and holidays.
Must be able to occasionally lift and/or move up to 10 pounds, frequently lift and/or move up to 40 pounds when moving towel carts.

Nice To Haves

At least one year of experience in similar guest-facing or service‑oriented industries is preferred but not required.

Responsibilities

Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.
Must be able to greet guests with energy, a genuine smile, positive body language, focused eye contact, and in a timely fashion.
Follow correct credit card handling procedures; process orders by recording orders and computing bill.
Ensure friendly and courteous customer relations at all times, identifying and welcoming current patrons and work to identify and grow future business through guest relations.
Work outdoors during the season our outdoor waterpark is open.
Assist with ongoing projects, additional job duties as assigned through managers.