Waterfront Supervisor
About The Position
Responsible for managing the operation of, and infrastructures related to, the Chatham Bars Inn Waterfront and Beach. Duties include, but are not limited to: Maintain a clean and safe environment and ensure that all safety equipment is functional and inspected as necessary Train and supervise beach attendants, pool attendants and waterfront porters. Ensure the staff understands what is expected of them and that they have the proper tools to do their jobs successfully Perform all staff duties including, but not limited to, renting cabanas, setting beach umbrellas & chairs, towel service, end of day clean up and reset Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day Resolve guest issues promptly Control access to the private beach to ensure hotel guest use only Maintain a professional appearance & friendly attitude towards guests, other employees and management staff Adhere to and practice the Chatham Bars Inn Service Standards at all times
Requirements
- Current certification in CPR & First Aid
- Must possess a valid driver’s license
- Must be an energetic and personable leader
- Must have strong organizational skills
- Must possess excellent written and verbal skills
- Ability to work independently, as part of a team and well under pressure
- Able to multi-task in a busy environment, one where interruptions are expected
- Superior problem solving abilities
- Ability bend, crouch, stoop, climb, twist and lift and move up to 60 lbs
- Able to stand for long periods of time
- Must be flexible with schedule and work weekends and holidays
- Intermediate computer skills required as department involved three operating software programs
Responsibilities
- Maintain a clean and safe environment and ensure that all safety equipment is functional and inspected as necessary
- Train and supervise beach attendants, pool attendants and waterfront porters.
- Ensure the staff understands what is expected of them and that they have the proper tools to do their jobs successfully
- Perform all staff duties including, but not limited to, renting cabanas, setting beach umbrellas & chairs, towel service, end of day clean up and reset
- Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day
- Resolve guest issues promptly
- Control access to the private beach to ensure hotel guest use only
- Maintain a professional appearance & friendly attitude towards guests, other employees and management staff
- Adhere to and practice the Chatham Bars Inn Service Standards at all times
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
