Waterfront Aquatics Director, Camp Grossman

JCC Greater Boston • Dover, MA

68d • $32 - $35 • Onsite

About The Position

As the Camp Grossman Waterfront Director, you’ll be the heartbeat of all things aquatic at camp. We’re looking for an enthusiastic, safety-minded individual to lead our waterfront program and inspire a love for swimming, boating, and water safety in every camper. This is a leadership opportunity where your passion for aquatics and your commitment to youth development make a lasting impact. Under the direction of the Senior Aquatics Director, the Camp Grossman Waterfront Director is the primary liaison between JCC Greater Boston’s Aquatics Department and Camp Grossman. The Waterfront Director will be responsible for bringing Camp Grossman Waterfront operations into alignment with JCC Greater Boston‘s Aquatics Department standards, policies and procedures as they plan, monitor, and supervise all aspects of the Camp Grossman Waterfront operations. This includes but is not limited to: supervision of lifeguards and swim instructors, equipment and inventory management; customer service; staff training; payroll; staff scheduling; lifeguarding; and teaching swim lessons. In accordance with Agency standards, the Waterfront Operations Director will take responsibility to collaborate with other departments to ensure highest standards of safety, customer service, collaborative problem solving and optimal member/customer/camper experience at all times. JCC Greater Boston is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston’s core values - Belonging, Joyfulness, Collaboration, and Transformation - which resonate with many who do not identify as Jewish.

Requirements

• BS in Health, Fitness and/or Recreation required and a minimum of three years of experience working in Aquatics. An equivalent combination of education and experience may satisfy criteria at the sole discretion of the JCC.
• Certifications required: Red Cross Waterfront Lifeguarding/, CPR, First Aid and AED, LGI, LKSA (SwimRight Method)
• Must be a proficient swimmer and able to perform water safety rescues.
• Must have management and supervisory skills. Computer skills (e-mail, Word and Excel) are required. Must be able to learn scheduling software and CRM.
• Ability to work with multiple departments to plan, schedule, and coordinate programs. Excellent customer service and communications skills are required.
• Serves as a positive role model for supervisees.
• A commitment to excellent customer service.
• Ability to work collaboratively across the organization.
• A willingness to engage in ongoing staff learning and training.
• An attitude that strives to meet JCC goals and objectives.
• Ability to perform many tasks in a busy environment.
• Must be able to work nights, occasional weekends, and be on-call when not on the premises.
• Must be able to lift small children in and out of water.
• Ability to perform all duties (physically).
• Ability to work many hours in a hot outdoor beach setting (temperature and atmosphere).

Nice To Haves

• Aquatics supervisory and budgeting experience desired.
• Exceptionally strong relationship builder capable of developing meaningful connections with families, children, and staff; exceptional customer service skills.
• There is a potential for year-round work in the Aquatics Department at the JCC based on the qualifications of the candidate.

Responsibilities

• Oversee all aspects of the day-to-day operations of the Waterfront:
• Provides beach presence for both staff and campers, in order to ensure safety and excellent customer service at all times.
• Effectively manages all aspects of the season opening and closing of the Waterfront.
• Acts as “On Call” staff person during off hours to troubleshoot operational and staffing issues that may arise.
• Act as a substitute for absent guards or instructors when needed.
• Performs swim instruction as needed for all programs.
• Coordinates staff, camp participants and waterfront schedules for each of the programs/activities taaking into account the daily camp schedule as a whole.
• Ensures proper staff to participant ratios are adhered to regarding free and instructional swim.
• Oversees swim class logistics. Orchestrate level advancements, class enrollment, and skill progressions into iClass.
• Manage external email communications with families regarding student progress, and any other questions regarding swim lessons.
• Ensure class curriculum are followed in accordance with LKSA model.
• Ensures proper storage, maintenance, and usage of all PFDs, including lifejackets, ring buoys, and lifeguard tubes
• Manages and maintains lifeguarding materials, including waist pouches, whistles, goggles, etc. And coordinates with the Program Director to order new waterfront supplies
• Train and manage waterfront staff in all aspects of swim programming
• Manage emergency action plan documentation for the Waterfront.
• Act as Aquatics liaison across the JCC Greater Boston and Camp Grossman Campuses. Facilitates seamless handoff for users of Camp Aquatics programs and year-round JCC Aquatics programs.
• Other duties as assigned.
• Actively create a welcoming dynamic where each individual is seen, respected and welcomed.
• Actively participate as an essential member of the Camp and Aquatics teams.
• Support JCC Greater Boston’s mission, vision, and values including through personal role modeling and contribute to the overall organizational success.
• Attend JCCGB All Staff meetings, and other meetings and trainings as assigned.
• Other duties as assigned.
• Schedules and trains lifeguards and instructors.
• Supervises and evaluates part-time aquatic staff, observing lifeguards and swim instructors in order to maintain a high level of instruction and safety.
• Trains all lifeguards on emergency response scenarios and expectations.
• Ensures all swim instructors are properly trained in the JCC safety and Aquatics protocols for safety and customer service.
• Performs all aspects of time and attendance reporting for payroll for each of the program staff supervisees: responsible for aquatics lifeguards and instructor payroll on a bi-weekly basis.
• Coordinates and administers in-service training for lifeguards and instructors on a biweekly basis, when possible, as well as customer service training.
• Attends all relevant meetings, including leadership, supervisory, and all-staff meetings. Including but not limited to three Sundays: orientation, Visiting Day (families swim), and Family Day; and some night events.

Benefits

• JCC Health & Fitness center access
• Supportive, vibrant in-person work environment
• JCC Greater Boston's top class fitness, recreation and wellness facility in Newton – offering virtual and in-person programs including indoor swimming, many fitness classes, and workout facilities
• Discounts to many JCCGB events, classes, outdoor pool, and more, including:
• Use of the Fitness Center at Leventhal-Sidman
• Access to group fit classes, Arts & Culture adult programming at member rates,
• Discounts on a variety JCCGB's fitness/wellness programs and services
• Free wellness events!

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 101-250 employees