Water Tower Bar Server ( Pool Server)
About The Position
To be of service to our guests. Sell, deliver and account for products in the Pool Bar in a manner consistent with the Fairmont Sonoma Mission Inn standards ESSENTAIL DUTIES AND RESPONSIBILITES include the following. Other duties may be assigned. Consistently offer professional, friendly and engaging service Anticipate guest expectations Assist guests regarding menu items in an informative and helpful way Follow outlet policies, procedures and service standards Have full knowledge of beverage lists and promotions Have full knowledge of all menu items, garnishes, contents and preparation methods Follow all safety and sanitation policies when handling food and beverage Take food and beverage orders and deliver the correct order in a timely manner Turn in correct Micros paperwork with minimal errors Up-sell food and beverage items as well as sundry items related to the pool To be accountable for guest service and follow through Assist and support the other team members Maintain cleanliness of pool bar area Control cost and waste in the work area Perform other duties and/or fill in at other positions
Requirements
- Must have previous F & B experience
- Able to work varied and flexible hours including mid-day shift, weekends, and holidays
- Able to read and write to facilitate communications.
- Must speak English.
- High school diploma or equivalent
Nice To Haves
- Food Handler Card prefered
Responsibilities
- Consistently offer professional, friendly and engaging service
- Anticipate guest expectations
- Assist guests regarding menu items in an informative and helpful way
- Follow outlet policies, procedures and service standards
- Have full knowledge of beverage lists and promotions
- Have full knowledge of all menu items, garnishes, contents and preparation methods
- Follow all safety and sanitation policies when handling food and beverage
- Take food and beverage orders and deliver the correct order in a timely manner
- Turn in correct Micros paperwork with minimal errors
- Up-sell food and beverage items as well as sundry items related to the pool
- To be accountable for guest service and follow through
- Assist and support the other team members
- Maintain cleanliness of pool bar area
- Control cost and waste in the work area
- Perform other duties and/or fill in at other positions
Benefits
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities and our Diversity & Inclusion initiatives
- Learning programs through our Academies
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
