Water Softener Service Technician

ABC Home & Commercial ServicesSan Antonio, TX
74d$40,000 - $60,000

About The Position

At ABC Home & Commercial Services, we're more than just a company; we're a family committed to excellence. With 75 years of history and a team of over 1,000+ employees serving a growing network of cities in Central and South Texas, we take pride in being a family-owned business dedicated to fulfilling commitments, serving others, and supporting families. Come be a part of something special - apply now! How You'll Make an Impact: As ABC’s Water Softener Service Technician (WQ), you will sell, install, repair, and/or maintain water treatment and filtration systems with professionalism and excellent customer service.

Requirements

  • Water Softener experience required - at least 1 year minimum.
  • Must hold a valid driver's license with an issue date of at least five years prior to the date of this application.
  • Class I, II, or III Water Treatment license, or the ability to obtain one.
  • Excellent communication & customer service skills.
  • High proficiency with emailing, instant messaging and use of various electronic devices and applications for effective communication/information sharing.
  • Ability to prioritize workload, work under pressure and handle irate customers and still maintain good composure.
  • Dependable and self-motivated with desire to work year-round.
  • Ability to work inside and/or outside for long periods of time, sometimes in extreme temperatures.

Responsibilities

  • Must know and understand all applicable federal, state, and local codes and be able to apply them in a practical manner on each job.
  • Accurately diagnose the cause of water quality issues; recommend options for repair, installation or replacement of systems to customers; and complete all authorized service repairs.
  • Quote each job by using a flat rate price book in accordance with company policy, collect and deliver payment from customer to the office and complete and submit all required paperwork in a timely and accurate manner.
  • Work with inspectors, suppliers and co-workers to ensure correct project work, while abiding by all codes.
  • Carry out general skills such as: soldering; pipe-threading/gluing/using pro-press tools and fittings; diagnosing mechanical issues with water treatment equipment and repairing; water leak detection and repair; performing basic water quality tests; changing out drinking water filters.
  • Communicate effectively with supervisors, dispatchers, CSRs and customers to ensure complete alignment at all times during the service repair or replacement process.
  • Work with and train any helpers which may be assigned to work with you.
  • Maintain necessary licenses or certifications and complete required continuing education.
  • Maintain a professional attitude at all times with customers, fellow employees and supervisors.

Benefits

  • Comprehensive benefits package including health, dental, vision, and life insurance.
  • 401(k) with company matching.
  • Paid vacation, sick leave, and participation in our Profit-Sharing Plan.
  • Additional compensation opportunities through our Lead Now Program.
  • Company clubs, outings, and paid training and development opportunities.
  • Tuition reimbursement and educational scholarships for employees and family members.
  • Volunteer Engagement Program with approved Volunteer Time Off (VTO).
  • Wellness program including a gym membership and a company vehicle with gas card.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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