Water Shuttle Driver - Callville Bay Marina

Guest Services, Inc.•Las Vegas, NV

10d•$12•Onsite

About The Position

The Water Shuttle Driver is primarily responsible for assisting customers with safe water transportation around the marina areas and lake and ensuring a high level of customer satisfaction.

Requirements

High school diploma or GED preferred.
Six months work experience, preferably in customer service.
Six months of experience operating watercraft, preferably transporting customers preferred.
Able to speak, read and understand English to communicate with customers and to follow instructions.
Boaters’ safety card and good boating skills and knowledge of safe boating operations.
Good organizational, interpersonal and customer service skills.
Able to work independently with minimal supervision and as part of a team.
Effectively and positively communicate and cooperate with peers, customers and supervisors.
Consistently friendly, helpful in-person demeanor.
Knowledge of proper use of cleaning supplies and proper cleaning techniques.
Ability to interact calmly with both customers and employees under stressful conditions.
Honest and trustworthy with customer’s property.
Able and willing to work holidays, weekends, on-call and overtime during periods of high visitation.
Able to work quickly and handle high volumes during peak hours in a fast-paced environment.
Knowledge of proper use of cleaning supplies and proper cleaning techniques.
Stand/remain upright for up to 4 hours at a time.
Stand, move on feet quickly for up to 4 hours at a time.
Walk on uneven, paved, unpaved, tiled, carpeted and sometimes slippery surfaces.
Balance/stabilize, stand/remain upright and walk on uneven and moving surfaces (marina docks and boats on water).
Step into and onto boats from docks and back to docks safely and repetitively.
Work outdoors in a variety of weather conditions including extreme cold, hot and stormy weather for entire shift.
Bend, kneel, stoop and/or squat repetitively.
Twist and turn repetitively.
Reach down, forward and overhead frequently.
Able to use general cleaning chemicals and supplies.
Push/pull, lift and use a vacuum, broom and mop daily.
Close vision, distance vision and ability to adjust focus.
Able to lift, carry, load and unload luggage and other personal items, weighing up to 75 pounds.

Nice To Haves

Previous Hospitality/Resort industry work experience working with the public preferred.

Responsibilities

Drive and operate a shuttle boat to transport customers to and from the headwalk area and marina 1 and 2.
Greet and assist all customers in a professional and friendly manner.
Assist customers to enter and exit the shuttle boat, as needed.
Effectively and efficiently unload/load customer’s luggage and supplies off/on shuttle boat, as needed.
Maintain appropriate fuel levels in shuttle watercrafts, as needed.
Maintain clean shuttle watercrafts; vacuum, wipe down/clean seats, power wash exteriors, etc., as needed.
Tell the Boat Rental Manager of the need for routine and preventative maintenance for all shuttle watercraft.
Provide excellent, professional customer service to customers, at all times.
Organize maintenance storage areas and clean all tools after use and store in proper place.
Repair, secure and/or immediately report any and all safety hazards on property.
Perform work in a manner protective of human health and the environment and report any deviations of environmental policy to the Boat Rental Manager.
Communicate with customers, Park Service and employees by VHF radio.
Know and follow all company, Environmental, Health and Safety Management Program policies and procedures.
Maintain regular and punctual attendance at work.
Work cooperatively with co-workers and supervisors.
Any other duties as assigned.