Water Sales Coordinator

Wrench Group•Phoenix, AZ

9d•$22 - $24

About The Position

Overview Parker & Sons i s currently seeking a talented Administrative Assistant to join our team comprised of creative and energetic employees, who are dedicated to delivering the best vendor experience every day. Our Administrative Assistant will help with the day to day needs of our water department to support and assist in their success. We offer s tability with a strong, large, ever-growing company that makes you feel like family! Keeping you comfortable with expert heating, cooling, plumbing and electrical service Since 1974. Parker & Sons has been serving homeowners and businesses for over 50 years and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing, and air quality contractors in the industry. Serving Maricopa, Pinal, and Gila Counties, Parker & Sons continues after all these years to maintain an A+ rating with the Better Business Bureau and even won the BBB Torch Award For Ethics (Twice!) What's In It For Me? $22.00 to $24.00 Hourly Flexible PTO Plan Health, Vision and Dental plans for you and your family to choose from 401K Retirement Plan with company match up to 30% Company Paid Life Insurance (1x Annual Salary) Short-Term and Long-Term Disability Special Program Options: FSA, EPA, Legal Services, and Identity Theft & UNUM insurance options Pet insurance Continuous Training for your Professional Development Work, life, balance - fun culture!

Requirements

The ideal person will:
Strong phone skills and can redirect - keep customers committed and engaged
Can persuade potential customers mindset to allow for best sales practices- all necessary attendees, moving appointment window, be perceptive etc.
Maintain a positive mindset when interacting with sales staff
High School Diploma or Equivalent
Ability to pass a background check and drug screen
Strong computer skills, including Excel, Outlook, Word; can learn our windows-based Service Titan software
Superior written and verbal communication skills - assertive as well as easy-going, friendly demeanor that transfers through the phone to the customer
Capable of functioning in a rapid-paced environment and prioritizing daily responsibilities
Can communicate with a diverse customer base including customers, vendors and coworkers
Must be comfortable making, taking & redirecting calls
Must be a self-starter that is motivated and can work independently
Must ensure customer reporting is completed with accuracy and detail
Positive attitude & willingness to pitch in and help others
Positive, customer centric attitude
Work as part of our team to ensure a high level of customer satisfaction and to maintain the integrity of our organization’s reputation and culture
Full Time position: Schedule Sunday-Thursday. Sunday Hours: 8:00AM-4:00PM. Monday-Thursday Hours: 10:00AM - 6:30PM.
Other needs: Ability to pass background check and drug screening.

Nice To Haves

Experience with Service Titan is a plus, but not required
Bi-lingual a plus, but not required

Responsibilities

Make outbound calls to confirm scheduled sales appointments
Take inbound sales calls
Customers calling direct
Technician leads
Schedule and dispatch sales calls in Service Titan
Follow up on non-sold jobs
Follow up on appointments that need to be rescheduled
Handle sales related emails
Weekly sales reporting
Maintain sales consultant schedules

Benefits

$22.00 to $24.00 Hourly
Flexible PTO Plan
Health, Vision and Dental plans for you and your family to choose from
401K Retirement Plan with company match up to 30%
Company Paid Life Insurance (1x Annual Salary)
Short-Term and Long-Term Disability
Special Program Options: FSA, EPA, Legal Services, and Identity Theft & UNUM insurance options
Pet insurance
Continuous Training for your Professional Development
Work, life, balance - fun culture!