Water Restoration Supervisor Lead

Servpro•Davie, FL

2d•$22 - $26

About The Position

Do you have experience in Water Mitigation, Mold Remediation, Restoration, Fire Damage, Construction or similar industries? Then don’t miss your chance to join Servpro Team Locandro, located in the Weston/West Davie area. The Lead Technician / Crew Chief coordinates, monitors, and performs work activities on residential and commercial projects to successfully fulfill service needs and facilitate a positive customer experience.

Requirements

Experience in restoration work related to clean up from damage caused by water, fire, and mold is required.
Experience leading and supervising a team in the restoration industry is required
IICRC certifications highly preferred
Experience using industry related software programs
Ability to travel locally or out of state when necessary
Ability and willingness to work nights and weekends as required
Ability to be On-Call as needed
Valid driver’s license
Able to comply with franchise guidelines
Effective written and oral communication
Preferable bilingual (English/Spanish), English is mandatory.
Ability to regularly lift 50 pounds unassisted and ability to lift up to 100 pounds with assistance
Exposure to chemicals
Walking and standing for long periods of time, driving, sitting, climbing,
Ability to climb ladders and work at ceiling heights
Ability to work in tight spaces (e.g., crawls spaces under buildings)
Repetitive pushing/pulling/lifting/carrying objects

Nice To Haves

IICRC certifications highly preferred
Preferable bilingual (English/Spanish), English is mandatory.

Responsibilities

Supervise and perform production work according to SERVPRO® processes and ensure quality control
Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
Communicate clear expectations to restoration technicians, coach and train them, and supervise their activities
Document a detailed and accurate job file to support the services provided
Monitor assigned jobs from start to finish
Manage labor and consumable item usage on assigned projects
Communicate with production manager and office staff on project progress and issues
Manage data using industry software programs
Communicate, follow and enforce all OSHA guidelines for job safety
Be readily available for on-calls and emergencies