Water Restoration Lead Technician

Roto-Rooter Services Company•Austin, TX

1d•$40,000 - $60,000

About The Position

Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories, and approximately 400 independent franchise operations, serving approximately 90% of the U.S. population and parts of Canada. Roto-Rooter is the name that home owners and businesses have turned to for over 90 years for their plumbing and drain cleaning troubles. Founded in 1935, we are North America's largest plumbing, drain cleaning, and water cleanup services provider. Our newest division, water restoration, is growing quickly, and we are adding additional team members. The Austin branch is looking for a Water Restoration Lead Technician. After paid training program, expect to earn between $40,000 and $60,000.

Requirements

Sales management experience preferably in the restoration or service industry
Strong customer service focus and able to communicate effectively with customers
Able to work in a fast paced environment
Fluent using Xactimate software

Responsibilities

Promote our commercial and residential services to insurance agents for properties that have been damaged by water
Front line and first responder for our company
Inspect site and present solutions to the customer
Use Xactimate software to create proposal
Be the point of contact for the customer and insurance agent throughout the project
Ensure project is completed in established time frame and to the customer’s satisfaction
Hire a team of sales representatives and service technicians