Water Restoration Claims Administrator

Roto-Rooter Services Company • Tempe, AZ

98d

About The Position

Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories, and approximately 400 independent franchise operations, serving approximately 90% of the U.S. population and parts of Canada. Nationally recognized service company seeks experienced claims administrator to join our fast growing water restoration team. We are currently searching for a full time estimator to write estimates in Xactimate and follow up with both the customer and insurance adjuster for payment of the job. The ideal candidate will have 3-5 years experience in the water restoration or insurance industry, with excellent Xactimate software skills and the ability to build a job estimate with precision and efficiency. In addition, the candidate will have strong communication skills with both the customer and the insurance industry, and have a good working knowledge and/or experience with water restorations collections.

Requirements

• 3 years Xactimate experience

Responsibilities

• Fluent knowledge of Xactimate/write estimates for commercial & residential customers and submit to insurance for payment
• 3-5 years insurance or water restoration industry experience
• Working knowledge of restoration billing and collections procedures
• Collections experience, preferably in the water restoration industry
• Administrative experience in the restoration (preferred) or service industry
• Highly motivated, detail oriented, able to work independently
• Outstanding organizational, time management and follow up skills
• Self-starter who thrives in a fast paced environment
• Able to handle multiple projects at once
• Strong communication skills and ability to work in a professional manner with customers and insurance industry
• Bilingual a plus

Benefits

• Medical insurance with a Prescription Drug Card
• Accident and Critical Illness Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Paid Training
• Life Insurance
• Matching 401K Retirement Savings Plan
• Tuition Reimbursement
• Profit Sharing

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees