Water Heater Technical Support Agent (Call Center)
A.O. Smith•Ashland City, TN
456d•Remote
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About The Position
The Water Heater Technical Support Agent provides technical assistance and troubleshooting support for water heater products, primarily through a call center environment. This role involves interacting with homeowners and service professionals to resolve equipment issues, process warranty claims, and provide product information. The agent is responsible for ensuring customer satisfaction by delivering high-quality support and maintaining up-to-date knowledge of product lines.
