WATER DISTRIBUTION SUPERVISOR

City of Worcester, MA•Worcester, MA

57d•Onsite

About The Position

The City of Worcester is seeking qualified applicants for the position of Water Distribution Supervisor for the Water Operations Division within the Department of Public Works. Under the direction of the Assistant Director of Water Operations, the position is responsible for the management of the Drinking Water Distribution System Maintenance and Repair program in the Department of Public Works (DPW) for the City of Worcester. This position will coordinate and oversee the daily operations, maintenance and emergency response activities of the program including supervision of staff, management of assets, vehicles, and inventory, and ensure safe, efficient work practices. The Water Distribution Supervisor will also support capital planning, budgeting, and project coordination efforts. Bilingual and multilingual applicants are encouraged to apply.

Requirements

Knowledge of the construction, installation, maintenance and repair of municipal water distribution systems
Fundamental understanding of water distribution system hydraulics and the applications thereof in the field; often on short notice
Ability to read and interpret plans and specifications for water distribution systems
Ability to work with employees of all levels and across all divisions within the DPW&P
Ability to make sound decisions with minimal direction
Ability to manage crews of workers and projects concurrently
Excellent organizational skills in order to maintain correct and updated inventory of stock, equipment and vehicles
Excellent computer skills particularly related to updating and preparing reports
Regular onsite attendance is required
High school diploma or equivalent
Ten (10) years of experience in the construction, installation, maintenance, and repair of a municipal water distribution system
Ten (10) years of experience managing personnel and productivity
Knowledge of the principles and practices of drinking water distribution system operations and maintenance
Massachusetts Water Operator Distribution License Grade D2
Ability to obtain Massachusetts Water Operators Distribution License Grade D3 within one (1) year of hire with a goal of ultimately obtaining a Grade D4 Distribution license within five (5) years of hire
Basic computer skills including skill in organizing and maintaining an asset management system Excellent written and verbal communication skills

Nice To Haves

Associate's Degree in Civil, Environmental Engineering or related field
Twelve (12) years of experience in the construction, installation, maintenance, and repair of a municipal water distribution system
Twelve (12) years of experience managing personnel and productivity
Five (5) years of experience in the maintenance of buildings and grounds
Five (5) years of experience in managing a large vehicle fleet
Massachusetts Water Operations Distribution License Grade D3
Massachusetts Water Operators Distribution License Grade D4

Responsibilities

Coordinate the maintenance and repair of water mains, water services, hydrants, valves and water meters
Coordinate the emergency response process related to water main breaks and customer water emergencies
Oversee buildings and grounds maintenance at the Water Operations headquarters
Manage the Water Operations fleet of vehicles and equipment, including assigning vehicles and tracking maintenance and repairs
Manage inventory of stock and equipment
Track program progress and prepare reports as needed
Organize, and maintain Water Operations assets in an asset management system
Support Water Engineering in planning and coordinating projects to upgrade and replace water system components
Provide support to Water Operations administration in development of annual budget, capital improvement planning and capital equipment purchases related to the program
Organize, assign, supervise, and inspect the daily work of assigned employees
Receive, investigate, and follow through on complaints from the general public
Observe personnel at work to ensure safe working conditions and take action to correct unsafe work procedures
Attend and participate in staff meetings, vendor meetings, and other relevant meetings
Participate in training opportunities and skill building exercises
Follow and adhere to Department and City government rules, regulations, policies, and procedures
Direct, assist, instruct, and train operational staff in the safe and professional operation of the Division
Follow progress of work, check efficiencies of employees, and make recommendations to the Director for personnel adjustments as necessary to obtain proper flow of work and optimum performance
Anticipate or investigate causes of delay or inadequate performance and take corrective measures as needed
Make recommendations for improvements in procedures or methods to increase effectiveness and reduce costs
Maintain discipline, morale, and harmonious personnel relations
Handle complaints and grievances within limits of established policy
Assist with rating and evaluating employees' performance
Perform any function consistent with the proper care of the City's water distribution system
Present verbal and written reports as required and maintain administrative and operating records as required
Assist with other related public works functions including civil disaster cleanup, safety operations, and civil defense activities
Perform other duties as required