WATER CS BILLING CLERK

City of Roswell, NM • Roswell, NM

272d • $15

About The Position

The position of Customer Service Clerk involves handling various customer inquiries and providing assistance related to water billing. The role requires effective communication skills and the ability to manage customer accounts efficiently.

Requirements

• High school diploma or equivalent.
• Previous experience in customer service is preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.

Nice To Haves

• Experience with billing software.
• Knowledge of water utility services.

Responsibilities

• Assist customers with inquiries regarding water billing and account management.
• Process payments and maintain accurate records of transactions.
• Resolve customer complaints and issues in a timely manner.
• Provide information about water services and policies.

Benefits

• Competitive hourly wage starting at $15.60.
• Opportunities for career advancement.

What This Job Offers

• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED