Water and Fire Restoration Technician

PuroClean•Pittsburgh, PA

1d•$20 - $23

About The Position

PUROCLEAN OF PITTSBURGH is in search of our next team member! We are adding a MITIGATION TECHNICIAN to our ever-growing family. PuroClean maintains a high-performance culture and family-oriented culture. Can you provide exceptional customer service, show genuine care and compassion, and have great communication and documentation skills? Then, this job is perfect for you!! We are growing at a very fast pace, so we are almost always hiring. Now, we need a key employee to join our team so we can continue to help new customers and clients! Executing high-quality service with a focus on customer satisfaction With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Culture is very important to us. We want to make sure that we are the right fit for YOU! Apply today and join our Winning TEAM. “We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership” This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.

Requirements

Great at customer service
Great communication Skills
Possitive mindset
Team Player
Reliable and punctual
Respectful
Great problem solver
Clean, orderly appearance
Polite and comfortable speaking to customers
A take-charge attitude
Speaks english and spanish

Responsibilities

Daily documentation of any type of communication, work performed, via photos and written through our software to staff and insurance carriers.
Ability to gain customers' trust and get the work signed by explaining our process, managing and answering all customer's questions.
24/7 Emergency response at customers requests performing necessary tasks.
Work closely with the production team, office staff and supervisors.
Ensure client satisfaction.
Always have the yes ma’am attitude we can help you with that.
Maintaining an orderly and organized work area
Job management.
Drying and Fire Mitigation, mold remediation
Demolition, Debris removal