Water and Fire Restoration Manager

Paul Davis-posted 3 months ago
$18 - $25/Yr
Full-time • Mid Level
Savannah, GA
1,001-5,000 employees
Waste Management and Remediation Services
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As a Mitigation Manager with Paul Davis, you will lead a team dedicated to serving the community after disasters strike. Your role will involve overseeing mitigation projects, ensuring they are completed on budget while providing an exceptional customer experience. You will be expected to communicate effectively and empathetically, utilizing modern technology to coordinate your team's efforts. Paul Davis is an industry leader in restoration and reconstruction, and we are committed to providing our team members with opportunities for growth and development through training and certifications.

  • Ensure the team's performance of tarping, board up, water mitigation, mold remediation, environmental services, and carpet cleaning/re-installation services in accordance with Paul Davis and industry specifications.
  • Focus and dedication to providing excellent customer service.
  • Assist other team members when needed and foster a positive working relationship with other departments.
  • Be a great representative of our brand.
  • Ensure your crews are ready at all times and every morning to handle the day through a team huddle.
  • Meet clients and adjusters on site to assist in issue resolution and provide professional opinion.
  • Re-inspect job sites for quality control.
  • Be the point of contact for customers to resolve any questions and/or concerns in an effective and timely manner.
  • Maintain inventory of clean, properly stocked, and organized trucks along with all company equipment.
  • Be accessible by phone and participate, as necessary, in the on-call schedule.
  • Xactimate experience is preferred for this position.
  • Desire to join a world-class team and contribute a positive attitude.
  • Dedication to customer service.
  • Ability to lead others from diverse backgrounds.
  • Fluent in English.
  • Valid driver's license with a clean record.
  • Ability to work nights/weekends and overtime, if needed.
  • Desire to continually learn new things.
  • Leadership Development opportunities.
  • Monthly cross-training opportunities.
  • Flex schedule to ensure work-life balance.
  • Paid training.
  • Referral program.
  • Great culture and team dynamic.
  • Hourly pay: $18.00 to $25.00/hour based on experience and certifications.
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