Watch Evaluator
Citizen Watch Company of America, Inc.•Houston, TX
8d
About The Position
The Evaluator assesses the condition of incoming watches and prepares repair estimates.
Requirements
- High school diploma or a minimum of one year of related experience and/or training; or equivalent combination of education and experience.
- Excellent attention to detail.
- Willingness to learn
Nice To Haves
- Experience with Microsoft Office preferred.
- Knowledge of watches a plus.
Responsibilities
- Reads and interprets customer correspondence and enters appropriate symptom codes and comments regarding issue into the system.
- Determines parts and labor requirements for individual repairs and inputs information into repair system.
- Assesses cost of repair based on symptom code and pricing table.
- Determines if watch repair is under warranty.
- Opens case back to check energy cell or battery, movement functions and overall condition of watch.
- Examines watch for damage and other abnormalities.
- Charges Eco Drive models and sets watches and monitors basic functions to determine repairs necessary.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
