Wash Associate

Mike's Express Car Wash•South Lebanon, OH

69d•$14

About The Position

A Mike's Carwash Wash Associate is on the front line of customer service. They will perform the roles of Service Advisor, Director, and ensure the facility is always clean and prepared for customers according to our high standards.

Requirements

Must work all scheduled shifts unless notified otherwise by management.
Attend scheduled Team Meetings.
Must be available to work 2 of the 3 following days: Friday, Saturday and/or Sunday.
Reasoning and Development: Ability to deal with practical problems and implement appropriate solutions.
Mathematical Development: Ability to score an 80% on our Money Handling Skills Assessment without use of a calculator.
Language Development: Ability to read product manuals and reports, workplace rules and procedures; using understandable English; Speak with poise and confidence and/or effectively deal with customers.

Responsibilities

Execute the Mike's Purpose. Provide the best value for our boss, the customer, by delivering a clean, quick, car wash every time, with a smile.
Service Advising: Greet and advise customers of Mike's products/services and process sales transactions.
Directing: Safely prep and direct the vehicle into the wash tunnel.
Abide by our Values. Safety, Integrity, Teamwork, Fun, Accountability, Passion.
Customer Satisfaction. Maintain the interior and exterior of the property so customers always feel comfortable. Keep all customer-related material stocked and clean, rain or shine. Keep all customer-related material stocked and clean, rain or shine.
Training. Participate in extensive training to keep your skills in production up to date. Ask for assistance from the management team if you have any questions regarding the Service Advisor or Director job expectations.

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