Warranty Technician

Builders FirstSource-posted 17 days ago

Full-time • Entry Level

American Fork, UT

5,001-10,000 employees

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Ignite your career at Builders FirstSource, America’s largest supplier of building materials, value-added components and building services to the professional market. The #1 name in our industry, we help make the dream of home ownership more achievable every day. At BFS, you’ll be equipped with all the tools, training, and resources you need, and you’ll be empowered to try new things, gain new experiences, and build a career with unlimited horizons. PURPOSE Under direct supervision, Maintenance Technician I is an entry level position and is responsible for conducting machine setup, troubleshooting, repairs, and preventive maintenance service with basic efficiency. They may also be responsible for resolving warranty and non-warranty repairs to damaged products. Performs duties under the direction of the Maintenance Manager and Leads.

Ensures operation of machinery and mechanical equipment by completing preventive maintenance requirements on engines, motors, pneumatic tools, conveyor systems, and production machines; following diagrams, sketches, operations manuals, manufacturer's instructions, and engineering specifications; troubleshooting malfunctions.
Locates sources of problems by observing mechanical and electrical devices in operation; listening for problems; using precision measuring and testing instruments.
Removes defective parts by dismantling devices; using hoists, cranes, and hand and power tools; examining form and texture of parts.
Determines changes in dimensional requirements of parts by inspecting used parts; using rules, calipers, micrometers, and other measuring instruments.
Adjusts functional parts of devices and control instruments by using hand tools, levels, plumb bobs, and straightedges.
Controls downtime by informing production workers of routine preventive maintenance techniques; monitoring compliance.
Fabricates repair parts by using machine shop instrumentation and equipment.
Maintains equipment, parts, and supplies inventories by checking stock to determine inventory level; anticipating needed equipment, parts, and supplies; placing and expediting orders; verifying receipt.
Conserves maintenance resources by using equipment and supplies as needed to accomplish job results.
Provides mechanical maintenance information by answering questions and requests.
Prepares mechanical maintenance reports by collecting, analyzing, and summarizing information and trends.
Maintains technical knowledge by attending educational workshops; reviewing technical publications; establishing personal networks.
Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
Maintains safe and clean working environment by complying with procedures, rules, and regulations.
Contributes to team effort by accomplishing related results as needed.
Performs building, lighting, and plumping repairs for Facility as needed.
Conduct service/repairs, assist with warranty issues, and file warranty reports with vendors.
Provide on-site assistance to help troubleshoot and repair product and/or equipment.
Plan and coordinate activities concerned with investigating and resolving customer reports of problems.
Review performance reports and documentation from customers and sales representatives and inspect malfunctioning or damaged product to determine nature and scope of problem.
Analyze review and inspection findings to determine source of problem, and recommend repair, replacement, or other corrective action.
Maintain high accuracy in performing service work on product per work order specifications.
Provide a communication link between the customer and the Company to help ensure that effective service is provided to the customer.
Back up other maintenance technicians as needed.
Inform supervisor of any shortages in stock, or of any malfunctions or damage to equipment or vehicles.
Help load trucks for delivery and assist in unloading incoming trucks.
Restock incoming supplies, keep tools and machinery clean and maintained, and is responsible for all tools assigned to truck.
Maintain truck by keeping it clean and organized. Check fluids and tire pressure daily.

High school diploma or general education degree (GED);
1 – 2 years of related experience (Finish carpentry includes hanging doors)
Or equivalent combination of education and experience.
Valid driver’s license

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