Warranty Technician

Builders FirstSourceAmerican Fork, UT
2d

About The Position

Ignite your career at Builders FirstSource, America’s largest supplier of building materials, value-added components and building services to the professional market. The #1 name in our industry, we help make the dream of home ownership more achievable every day. At BFS, you’ll be equipped with all the tools, training, and resources you need, and you’ll be empowered to try new things, gain new experiences, and build a career with unlimited horizons. Warranty Technician American Fork UT- Millwork Install 268 E 1600 S (84003), 268 E 1600 S, American Fork, Utah, Ignite a career that builds your future PURPOSE Under direct supervision, Maintenance Technician I is an entry level position and is responsible for conducting machine setup, troubleshooting, repairs, and preventive maintenance service with basic efficiency. perform operation checks and install appropriate materials, they may also be responsible for resolving warranty and non-warranty repairs to damaged products. Must be able to follow directions and perform duties under the direction of the Maintenance Manager and Leads.

Requirements

  • High school diploma or general education degree (GED)
  • 1 – 2 years of related experience (Finish carpentry includes hanging doors)
  • Or equivalent combination of education and experience.
  • Valid driver’s license
  • Ethical Conduct
  • Problem Solving/Analysis
  • Technical Capacity
  • Attention to detail
  • Knowledge of industry safety practices
  • Knowledgeable in the use of a variety of hand and power tools
  • Language Skills-The ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. The ability to print and speak simple sentences.
  • Reasoning Ability-Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
  • Knowledgeable in diagnosing and repairing interior and exterior doors.
  • Must be able to work flexible hours including over time as needed.
  • Will be required to drive to other facilities and job sites.
  • Regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.
  • Frequently required to sit.
  • Occasionally required to climb or balance and talk or hear.
  • Must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 75pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception
  • Regularly exposed to moving mechanical parts and outside weather conditions.
  • Frequently exposed to fumes or airborne particles and risk of electrical shock.
  • Occasionally exposed to high, precarious places and vibration.
  • The noise level in the work environment is usually moderate
  • Will be required to meet with and communicate with homeowners.

Responsibilities

  • Ensures operation of machinery and mechanical equipment by completing preventive maintenance requirements on engines, motors, pneumatic tools, conveyor systems, and production machines; following diagrams, sketches, operations manuals, manufacturer's instructions, and engineering specifications; troubleshooting malfunctions.
  • Installation of window parts and screens
  • Troubleshoot vinyl windows and doors
  • Perform operations checks on sliding doors, hung, sliding and casement windows
  • Locates sources of problems by observing mechanical and electrical devices in operation; listening for problems; using precision measuring and testing instruments.
  • Removes defective parts by dismantling devices; using hoists, cranes, and hand and power tools; examining form and texture of parts.
  • Determines changes in dimensional requirements of parts by inspecting used parts, using rules, calipers, micrometers, and other measuring instruments.
  • Adjusts functional parts of devices and control instruments by using hand tools, levels, plumb bobs, and straightedges.
  • Controls downtime by informing production workers of routine preventive maintenance techniques; monitoring compliance.
  • Fabricates repair parts by using machine shop instrumentation and equipment.
  • Maintains equipment, parts, and supplies inventories by checking stock to determine inventory level; anticipating needed equipment, parts, and supplies; placing and expediting orders; verifying receipt.
  • Conserves maintenance resources by using equipment and supplies as needed to accomplish job results.
  • Provides mechanical maintenance information by answering questions and requests.
  • Prepares mechanical maintenance reports by collecting, analyzing, and summarizing information and trends.
  • Maintains technical knowledge by attending educational workshops; reviewing technical publications; establishing personal networks.
  • Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
  • Maintains safe and clean working environment by complying with procedures, rules, and regulations.
  • Contributes to team effort by accomplishing related results as needed.
  • Performs building, lighting, and plumping repairs for Facility as needed.
  • Conduct service/repairs, assist with warranty issues, and file warranty reports with vendors.
  • Provide on-site assistance to help troubleshoot and repair product and/or equipment.
  • Plan and coordinate activities concerned with investigating and resolving customer reports of problems.
  • Review performance reports and documentation from customers and sales representatives and inspect malfunctioning or damaged product to determine nature and scope of problem.
  • Analyze review and inspection findings to determine source of problem, and recommend repair, replacement, or other corrective action.
  • Maintain high accuracy in performing service work on product per work order specifications.
  • Provide a communication link between the customer and the Company to help ensure that effective service is provided to the customer.
  • Back up other maintenance technicians as needed.
  • Inform supervisor of any shortages in stock, or of any malfunctions or damage to equipment or vehicles.
  • Help load trucks for delivery and assist in unloading incoming trucks.
  • Restock incoming supplies, keep tools and machinery clean and maintained, and is responsible for all tools assigned to truck.
  • Maintain truck by keeping it clean and organized. Check fluids and tire pressure daily.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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