Warranty Supervisor

NVR • Naperville, IL

253d

About The Position

As a Warranty Supervisor at Ryan Homes, an NVR brand, you'll be responsible for providing excellent service to our customers and their homes. You'll draw upon your experience in the construction industry to follow-through on NVR company warranties and will offer fair, prompt, and courteous attention to address customer concerns.

Requirements

• 2+ years of prior experience in construction
• Strong time management & organizational skills
• Current Driver's License
• Customer relations experience a plus

Responsibilities

• Schedule and perform final inspections after a customer's new home settlement
• Reply to incoming customer calls within 24 hours and provide prompt resolution of customer concerns
• Review service issues related to production technique and products, providing recommendations for improvement when appropriate
• Provide status updates to division management team weekly

Benefits

• New Home Purchase Discount
• Mortgage and Settlement Services Discount

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: No Education Listed