Warranty Submission Specialist

Dynatron Software • Dallas, TX

418d • $45,000 - $50,000 • Remote

About The Position

The Remote Warranty Processing Specialist at Dynatron Software is responsible for filing warranty submission packets to manufacturers on behalf of dealer clients, aiming to enhance the dealer's warranty parts and labor reimbursement rates. This role is performance-driven, with specific weekly and monthly quotas to meet, and requires strong analytical skills and the ability to work independently in a fast-paced environment.

Requirements

• 2+ years of experience in auto dealership, service department, warranty claims/admin, or automotive industry.
• Ability to learn new software applications and work with diverse computer programs, with strong knowledge of Microsoft Office, especially Excel.
• Strong analytical skills and pattern recognition abilities.
• Goal-oriented work methodology with the ability to manage multiple tasks accurately in a fast-paced environment with minimal supervision.
• Adhere to stringent timelines and possess strong customer service skills.
• Professional verbal and written communication and interpersonal skills, with strong organizational abilities.
• Strong knowledge of Google tools preferred.

Nice To Haves

• Experience with CRM systems.
• Familiarity with automotive warranty processes.

Responsibilities

• Analyze and translate information from client invoices to Excel for submission to automotive manufacturers.
• Develop an in-depth understanding of the reports used to calculate a client's submission opportunity.
• Ensure defined processes and verbal instructions are followed and completed efficiently, addressing priority items within given timelines.
• Effectively communicate internally and with Dealership Management via phone and email.
• Maintain effective task notes through excellent documentation and organization while utilizing CRM, Google Docs, etc.
• Perform other duties and special projects as assigned or approved by management.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Stock options
• Work from home options
• Flexible scheduling
• Professional development opportunities
• 9 paid holidays
• 15 days PTO
• Home office setup support
• Welcome swag bag with branded clothing

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
• Education Level: No Education Listed