Warranty Manager MCC
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
This Position is responsible for overseeing and administering MCC's daily warranty operations, ensuring established policies are followed, claims are processed efficiently, and customer satisfaction is maintained, while also monitoring warranty performance and making recommendations for improvement. The warranty Manager coordinates return from Customers and Suppliers, of failed parts, new part returns, core returns, repairs and any other warranty-related logistics. Ensures Customer and Supplier warranty claims are correctly processed in Liebherr Warranty Manager and/or LISA CPS/SMS. Ensures that claims contain all the required information and details in order to allow Suppliers to process warranty claims on receipt. Create management reports detailing submission and acceptance rates, forecasts and works to achieve target goals as set by management. Sets the positive example in punctuality and professional demeanor by respectful communication with all levels of staff, keeping work areas clean and orderly, and promoting safety regulations and all other company programs.
