Warranty Lead

Brandt Tractor

13d

About The Position

Brandt is currently seeking a Warranty Team Lead based in Ballarat Head Office, reporting to the Director of Product Support. The Warranty Team Lead position is responsible for accurate operation of the warranty function, of the respective business unit. The role will act as the subject matter expert for the Warranty team in their day-to-day functional areas.

Requirements

Candidates must have strong organizational skills
Must possess exceptional communication skills, both written and verbal
Experience in electronic record keeping is considered an asset

Responsibilities

Supervise employees within the Warranty department, which involves maintaining employees' records, evaluating performance and assisting employees with their personal and professional growth
Managing warranty claims in a timely manner
Opening and closing work orders
Processing warranties
Reconciling claims
Other duties as assigned