Warranty Booker and Cashier - BMW of Pembroke Pines

Holman Automotive • Pembroke Pines, FL

89d • $15 - $21

About The Position

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. BMW of Pembroke Pines, a member of the Holman Automotive Group, is seeking a Warranty Administrator to join our Service Department. This role is essential in ensuring accurate and timely processing of warranty claims while maintaining strong communication across departments and with BMW North America.

Requirements

• High school diploma or equivalent required
• Minimum of 3 years of warranty administration experience in the automotive industry
• Strong leadership and interpersonal skills with a customer-focused mindset
• Excellent organizational skills and attention to detail
• Ability to work independently in a fast-paced, multi-tasking environment
• Clear and effective communication skills

Responsibilities

• Accurately code and book repair orders in accordance with BMW warranty guidelines
• Prepare and submit warranty claims to BMW NA, ensuring all required documentation is complete
• Verify labor times, operations, parts, and sublet pricing for each repair order
• Record and track warranty claims, ensuring corrected amounts are reported to management
• Collaborate with Service Managers, Shop Foremen, Service Advisors, Dispatchers, Parts personnel, Technicians, and BMW NA to resolve claim issues
• Maintain compliance with manufacturer policies and dealership standards

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED