Warranty & Billing Administrator
About The Position
Join the Jetvia Team Jetvia has provided world class executive jet charter services for over 35 years, built on the pillars of safety, dependability, and transparency. We pride ourselves on delivering a refined travel experience that prioritizes the security and time of every guest. We believe in supporting our team members first so they are empowered to provide exceptional service to our clients. We operate with an ownership mindset where accountability is the standard and egos are left at the door. If you are a professional who values a safety first foundation and thrives in a culture of mutual respect, we invite you to help us lead the next chapter of our history. Job Description: Review maintenance events, component removals, repairs, and replacements for warranty eligibility. Submit and track warranty claims with OEMs, vendors, repair stations, and service providers. Coordinate required documentation for warranty claims. Follow up on open claims to ensure timely resolution and reimbursement. Maintain warranty status records for aircraft components, parts, and repairs. Review maintenance work orders and service records for billable labor, parts, travel, and miscellaneous charges. Ensure all labor hours, materials, vendor charges, and field service expenses are accurately captured. Reconcile vendor invoices and maintenance charges against work performed. Assist in identifying missed billing opportunities and cost recovery items. Maintain organized records for warranty claims, billing files, service events, and customer support documentation. Assist with tracking repair orders, outside vendor work, and parts-related financial documentation. Support closeout of maintenance events to ensure all records are complete and ready for billing or claim submission. Help develop and improve internal processes related to maintenance billing and warranty recovery. Support audits or internal reviews related to billing documentation and maintenance financial records.
Requirements
- High school diploma or equivalent required; associate degree or aviation/business-related education preferred.
- Previous experience in: Aviation maintenance administration Aircraft billing Warranty administration Repair station or Part 135 support OR similar maintenance/operations administrative role
- Strong understanding of aircraft maintenance systems and documentation.
- Familiarity with: Work orders Maintenance invoices Vendor billing Warranty claim processes
- Driver's License (Required)
Nice To Haves
- Experience with maintenance tracking systems (Veryon/Flight Docs preferred), ERP/accounting systems, or service documentation platforms preferred.
- Airframe & Powerplant License (Preferred)
Responsibilities
- Review maintenance events, component removals, repairs, and replacements for warranty eligibility.
- Submit and track warranty claims with OEMs, vendors, repair stations, and service providers.
- Coordinate required documentation for warranty claims.
- Follow up on open claims to ensure timely resolution and reimbursement.
- Maintain warranty status records for aircraft components, parts, and repairs.
- Review maintenance work orders and service records for billable labor, parts, travel, and miscellaneous charges.
- Ensure all labor hours, materials, vendor charges, and field service expenses are accurately captured.
- Reconcile vendor invoices and maintenance charges against work performed.
- Assist in identifying missed billing opportunities and cost recovery items.
- Maintain organized records for warranty claims, billing files, service events, and customer support documentation.
- Assist with tracking repair orders, outside vendor work, and parts-related financial documentation.
- Support closeout of maintenance events to ensure all records are complete and ready for billing or claim submission.
- Help develop and improve internal processes related to maintenance billing and warranty recovery.
- Support audits or internal reviews related to billing documentation and maintenance financial records.
Benefits
- Competitive pay
- 401(k)
- Meaningful Employee Equity Options
- Dental insurance
- Health insurance
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
