Warranty and Fleet Administrator

AltaLivonia, MI
8dHybrid

About The Position

Our Material Handling Group is seeking an additional full-time Warranty and Fleet Administrator for our Midwest branches. This position is hybrid and can report to any of our Midwest branches with occasional travel to other local branches. The primary responsibilities are: Register warranty into vendors systems Map the warranty process for each OEM and warranty vendor Work closely with Technicians and Service department on a daily basis Follow up with other inter-company departments on open issues Incorporate Alta's Guiding Principles into daily activities Performs other duties as assigned Consistent, regular, and reliable attendance including being ready for work at the designated start time

Requirements

  • Must have strong computer skills and working knowledge of Microsoft Word, Excel and Outlook.
  • Possess excellent verbal and written communication skills
  • Excellent time management skills and the ability to communicate with all levels of coworkers, as well as customers
  • Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to correspond with management and other departments daily. Ability to speak effectively before groups of customers or employees of the organization.
  • Mathematical Skills - Basic: Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
  • Reasoning Ability - Basic: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Nice To Haves

  • Preferred to have auto or construction equipment dealership experience.
  • Previous ERP experience is a plus.

Responsibilities

  • Register warranty into vendors systems
  • Map the warranty process for each OEM and warranty vendor
  • Work closely with Technicians and Service department on a daily basis
  • Follow up with other inter-company departments on open issues
  • Incorporate Alta's Guiding Principles into daily activities
  • Performs other duties as assigned
  • Consistent, regular, and reliable attendance including being ready for work at the designated start time
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