WARRANTY ADMIN
CLONINGER AUTOMOTIVE•Hickory, NC
11h•Onsite
About The Position
Are you detail-driven, organized, and fluent in the world of warranty claims? Join Cloninger Automotive Group, where teamwork, recognition, and growth are part of our culture—and where your expertise truly matters. We’re looking for an experienced Warranty Administrator to support our Ford, Honda, and Toyota operations and help keep our service departments running smoothly and profitably.
Requirements
- Previous warranty administration experience (Ford, Honda, and/or Toyota strongly preferred)
- Strong attention to detail and exceptional organizational skills
- Ability to manage multiple claims across multiple brands
- Familiarity with dealership systems and OEM portals
- Strong communication skills and a team-first mindset
- Self-motivated with the ability to work independently and efficiently
Responsibilities
- Process and submit manufacturer warranty claims accurately and timely for Ford, Honda, and Toyota
- Review repair orders for completeness, accuracy, and compliance with manufacturer guidelines
- Follow up on pending, rejected, or unpaid claims to ensure maximum reimbursement
- Maintain warranty schedules, records, and audit documentation
- Work closely with service advisors, technicians, and management to resolve discrepancies
- Stay up to date on OEM warranty policies, procedures, and updates
- Support internal and external warranty audits as needed
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off & holidays
- Career growth opportunities within a respected, multi-brand automotive group
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
