Warranty Administrator

Berman Auto Group•Niles, IL

8h•$45,000 - $85,000•Onsite

About The Position

Our Warranty Administrator will play a crucial role in managing warranty claims and ensuring that all warranty-related processes are handled efficiently and accurately.

Requirements

Minimum of 2 years of Hyundai and/or Kia warranty administration experience (required)
Knowledge of warranty systems and policies
Excellent organizational skills and attention to detail
Proficiency in using computer systems and software, including Google Suite
Ability to work independently and as part of a team in a fast-paced environment

Responsibilities

Process and submit warranty claims accurately and in a timely manner
Review and verify claim information to ensure completeness and compliance with warranty policies and procedures
Communicate with representatives regarding claim statuses, approvals, and denials
Maintain accurate records of all warranty claims, including documentation and correspondence
Assist in the reconciliation of warranty receivables and provide regular status updates to the management team.
Coordinate with service advisors and technicians to gather necessary information for warranty claims
Stay up-to-date with warranty policies, procedures, and updates
Provide support to the service department by handling customer inquiries related to warranty coverage and claims
Perform other administrative tasks as needed to support the service department.