The USA Exchange-posted 9 months ago
$20 - $23/Yr
Part-time • Entry Level
Fort Belvoir, VA
Insurance Carriers and Related Activities

As a Warehouse Worker at the Exchange, you are responsible for quickly handling product within our warehouse to ensure the accurate processing of merchandise. You will receive and inspect items for any quality assurance issues. Attention to detail and keeping clean and organized is a must. You also might assist with efficiently unloading, moving and stocking merchandise, which ranges across a wide variety of items across all departments. You are on the front lines of ensuring our customers have an extraordinary shopping experience - without you, it would be nothing on the shelves! We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.

  • Follow all safety guidelines and operating procedures
  • Deliver extraordinary customer experience by engaging customers and prioritizing customer needs over tasks
  • Unload, break-out and stock merchandise with efficiency and accuracy
  • Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
  • Use computer software to receive a variety of items, to include firearms and other critical merchandise
  • Ensure the proper receipt, verification and documentation of merchandise/supplies
  • Post sell prices on documents as required
  • Record discrepancies or damaged shipments, initiate appropriate corrective action and complete necessary documentation
  • Sign receiving reports and other accountable documents and process receipt through appropriate systems using a VDT/PC or other equipment
  • Process damaged/defective merchandise returned for repair or replacement
  • Maintain records and take follow-up action as necessary
  • Complete various merchandising documents and reports, either manually or by appropriate systems using VDT/PC or other equipment
  • Assemble and segregate merchandise for delivery and prepare appropriate documentation
  • Assist in taking stock counts and official inventories
  • Operate motor vehicles not to exceed 10,000 pounds gross vehicle weight as necessary
  • Operate forklift not to exceed 10,000 pounds lifting capacity as required
  • Maintain compliance with fire, safety, sanitation and security requirements within stockroom area
  • Actively communicate/promote the benefits of the Military Star credit card to customers in order to drive sales growth and increase customer loyalty
  • Perform other related duties as assigned
  • Able to lift up to and occasionally over 40 pounds
  • 6 months experience involving records maintenance, receiving, screening, reviewing, and verifying documents
  • Able to learn and adapt to current technology needs
  • Able to think quickly on the spot to answer customer questions
  • Able to take initiative
  • Able to demonstrate brand knowledge
  • Excellent attention to detail
  • Willing to cross-train and work in other areas of the store, as needed
  • Must possess a welcoming and helpful attitude toward customers and other team members
  • Excellent communication skills
  • Basic computer skills
  • Flexible scheduling
  • Comprehensive medical, dental, life and disability insurance
  • Paid time off
  • Shift differential/holiday pay
  • Traditional pension and 401K plan to qualifying associates
  • Access to the base and its facilities
  • Mass Transit program
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