Warehouse Will Call (Bilingual Spanish Required)

M S Agency Limited • Aurora, CO

47d • $19 - $23 • Onsite

About The Position

The Warehouse Will Call position is responsible for coordinating customer-facing order processing with daily shipping and receiving operations. This role serves as the primary point of contact at the Will Call desk, ensuring accurate order fulfillment, documentation, and communication with customers and carriers. The position supports warehouse operations by preparing shipments for pick up and maintaining records, while maintaining a clean, organized, and efficient work environment.

Requirements

• High school diploma or equivalent required.
• A minimum of one (1) year of warehouse experience required.
• Customer-facing experience, including assisting with order fulfillment.
• Proficiency in using a tablet or iPad.
• Proficiency with computers and Microsoft Office tools, including administrative tasks, paperwork, filing, data entry, and email correspondence.
• Bilingual in Spanish required.
• Strong communication and organizational skills.
• Ability to follow instructions and work effectively in a fast-paced, high-pressure environment.

Nice To Haves

• Forklift experience preferred.

Responsibilities

• Serve as the primary point of contact for customers at the Will Call desk, assisting with order processing, inquiries, and coordination.
• Accurately process customer orders, ensuring correct product selection, quantities, and documentation.
• Read and interpret shipping orders to determine transportation needs and shipment requirements.
• Ensure all shipping and receiving documentation is accurate, complete, and properly maintained.
• Collect inbound freight documentation and route it to the appropriate record-keeping department.
• Coordinate inbound and outbound freight to support warehouse operations.
• Communicate with carrier representatives to arrange pickups, deliveries, and provide loading instructions.
• Maintain a clean, organized, and safe work environment.
• Complete equipment checklists and perform basic preventative maintenance.
• Perform additional duties as assigned or required.

Benefits

• Referral, holiday, and annual bonuses or commission opportunities
• Eligibility for an annual merit-based increase
• Paid Time Off
• Medical, Dental, and Vision Insurance
• Company-paid Short Term and Long Term disability
• Company-paid Life Insurance
• Tuition Reimbursement
• Traditional and Roth 401(k) plans with company matching contributions
• Charitable donation matching programs
• Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED