Warehouse Team Leader I- Supply Chain Distribution - Temple, TX

H-E-B • Temple, TX

275d

About The Position

Providing our Customers with products they love is a big job, and our 12.1 million square feet of warehousing helps make that possible. Our Warehouse and Transportation Partners are key to helping stock H-E-B Stores and keeping our supply chain moving all over Texas and Mexico. As a Team Leader I for H-E-B Warehouse or Transportation, you'll manage different areas of operation to develop expertise in people leadership and tactical operational leadership. You'll lead a team of hourly Partners. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

Requirements

• Bachelor's degree or 1+ years of related experience.
• Experience in presentations a plus.
• Successful completion of Leadership & Development classes as assigned.
• Advanced knowledge of operations of department programs.
• Working knowledge of the industry and related EEOC and employment laws, and assigned department level reports.
• Strong organization and time management skills.
• Strong verbal / written communication skills.
• Strong analytical and project management skills.
• Strong negotiating and influencing skills.
• Intermediate skills in internal / external software and systems.
• Ability to manage multiple priorities and shift focus between tasks; attention to detail.

Responsibilities

• Spends majority of time using independent judgment making employment-related business decisions, or effectively recommending such decisions.
• Provides daily supervision and support for an assigned group of hourly Partners; maintains an environment where Partners trust and respect the Leader and work together as a team to accomplish goals and objectives.
• Engages with Partners daily; clearly explains roles, expectations and performance measurements for each critical component that impacts business outcomes.
• Operates a team that consistently meets customer needs and expectations; tracks / monitors / resolves complaints; ensures service recovery efforts; identifies trends; provides feedback.
• Monitors / evaluates key performance indicators for daily and weekly team performance; measures against goals; gets team buy-in; provides team feedback.
• Monitors / adjusts labor requirements to balance staffing levels and overtime costs while meeting daily facility performance expectations.
• Takes an active role in development of Partners; provides learning and growth opportunities; addresses performance that does not meet expectations.
• Maintains a clean, safe, pest-free, and well-organized facility; complies / ensures compliance with established SOPs; documents measures through SOPs in compliance with OSHA and H-E-B guidelines.
• Recognizes Partner achievements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: Bachelor's degree