Warehouse Team Lead

Hanger • Fresno, CA

4d

About The Position

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom. The Warehouse Team Lead is a hands-on production role as well as responsible for assigning work to team members, being a hands-on problem-solver in dealing with production or logistics issues, training new hires and associates on procedures and best practices, and ensuring company standard operating procedures (S.O.P.s) are followed. The Team Lead will support the warehouse leadership team in completing assigned daily operational activities and meeting company objectives for quality, production, and inventory integrity. The Team Lead is critical in developing a team culture focused on engagement, continuous improvement, and operational execution, and is considered the “go to” for day-to-day process and procedural matters.

Requirements

• Bachelor’s Degree (preferred) or equivalent work experience in similar industries.
• 7 years, experience in working in a matrix environment in which collaboration in all directions is necessary.
• 1 year, experience leading a team(preferred).
• Experience working in a fast-paced, rapidly growing environment.
• Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.

Nice To Haves

• Intermediate level with Microsoft Office (Outlook, Excel)
• Previous work with E.R.P. systems such as Oracle or others.
• Effective communicator that can write and speak clearly in a variety of settings.
• Strong ability to effectively multitask to meet competing deadlines.
• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
• Keep the patient at the center of everything that you do, building lifelong trust.
• Foster open collaboration and constructive dialogue with everyone around you.
• Continuously innovate new solutions, influencing and responding to change.
• Focus on superior outcomes, and calibrate work processes for outstanding results.

Responsibilities

• Function as the “on-the-floor” go-to and process expert for employees.
• Manage work assignments and operational functions for the assigned areas of responsibility to ensure consistent flow in meeting daily operations requirements.
• Function as the primary point of contact for your assigned operational activities.
• Assists in trouble shooting and problem solving any concerns and determining urgencies and priority of tasks.
• Lead problem solving efforts, coach team members in resolving conflicts and achieving results and provide ongoing training.
• Will be responsible for these tasks while driving continuous improvement.
• Perform inventory validations and adjustments.
• Train associates and hold accountability for quality results and initiatives.
• Manage reports and participate in individual associate coaching sessions to achieve KPI’s meet productivity standards.
• Maintain a safe, clean, well-organized, and OSHA/FDA compliant warehouse.
• Actively engage teams to generate operational and process improvement ideas.
• Contribute ideas to improve quality and customer experience.
• Be a driver of implementing measures adopted to act upon.
• Perform or assist with other duties and projects as needed.

Benefits

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees