Warehouse Supervisor

Cencora•Corona, CA

1d•Onsite

About The Position

Cencora is a leading global pharmaceutical solutions company dedicated to improving the lives of people and animals by connecting manufacturers, providers, and patients. This Warehouse Supervisor role is integral to Cencora's distribution services in the US, operating through its AmerisourceBergen business. The primary function of this position involves the hiring, termination, direction, and performance management of associates. The Warehouse Supervisor is also responsible for overseeing various functional areas within the warehouse, including receiving, shipping, returns, picking, packing, checking, stocking, order filling, and the management of the cage/vault. A key aspect of the role is overseeing the verification and meticulous record-keeping of outgoing shipments, particularly those involving controlled substances. The work environment may involve the use of radio-frequency (RF) devices, and ensuring strict adherence to all safety guidelines is a critical responsibility. Shift options include Sunday and Monday-Thursday schedules, typically starting in the afternoon or evening and continuing until completion.

Requirements

Broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four-year bachelor's degree program or equivalent combination of experience and education.
Minimum of two (2) years directly related and progressively responsible experience.
Ability to communicate effectively as a leader, both orally and in writing.
Good decision-making skills.
Must possess basic mathematical skills.
Good analytical skills.
Good leadership/coaching skills.
Good interpersonal skills.
Working knowledge of warehouse operations
Strong organizational skills; attention to detail.
Knowledge of computers to operate effectively with Outlook, PowerPoint, Word and Excel.
Ability to establish and maintain positive working relationships with distribution center associates; foster teamwork.
Must be willing to work extended hours, take part in weekend on-call rotation, as needed, to meet productivity goals and provide emergency service to customers.
Must be willing to participate in physical inventory if scheduled.

Nice To Haves

Proficiency to operate a reach truck.

Responsibilities

Directs the workflow, motivates, trains and monitors the performance of warehouse associates.
Monitors work processes and makes suggestions for modifications to increase and improve productivity, efficiency and accuracy for improving costs; implements changes as directed or needed.
Supports compliance with all appropriate policies, procedures, safety rules and DEA regulations.
Coaches employees to support their development in the role.
Supervises the receipt of merchandise, ensuring that only products intended for the Distribution Center are accepted by the receiving clerks; ensures that daily logs are maintained with accurate information relative to products received.
Oversees the department staff in counting, weighing and identifying items being shipped; checks materials against invoices, bills of lading, customer orders and similar documents.
Oversees the department staff in filling orders, double-checking and shipping controlled substances with the assistance of cage/vault clerks or order fillers.
Maintains all records of the delivery process such as time, date, quantity, source and destination of materials shipped.
Oversees the manifests of routes and departures to ensure customers receive their merchandise in a timely manner.
May interact with customers in resolving delivery, or order filling issues.
Ensures the maintenance of records documenting order-filling process such as quantity, size, strength and NDC numbers.
Oversees the quality of the packing, protecting breakable items to ensure merchandise received by customers arrives in a satisfactory manner.
Ensures the maintenance of highly detailed records documenting incoming and outgoing controlled substances into the cage/vault area.
Responsible for associates in their area of responsibility; tracks attendance, monitors performance and manages overtime.
Performs related duties as assigned.