Warehouse Supervisor

Johnstone Supply LLC•Monroe, NC

About The Position

Now is the best time to join Johnstone Supply. The Warehouse Supervisor is responsible for the smooth, safe, and efficient functioning of the warehouse. Performs or oversees all warehouse functions in a small warehouse or a subset of functions within a medium-to-larger sized warehouse. Directs the day-to-day activities of Material Handlers and Drivers in all or some warehouse functions such as receiving, inbound PO reconciliation, inventory control, cycle counting, picking, packing, shipping, customer deliveries, fleet management, and/or other warehouse operations to ensure that customers receive the Right Product, at the Right Time, and in the Right Condition, in a clean, safe, and productive environment. MOur customers are professional certified Technicians and Contractors who come to Johnstone for our product selection, expertise, and quality service. Johnstone is growing, and so can you.

Requirements

High school diploma or general education degree (G.E.D.); 3+ years related experience and/or training; or equivalent combination of education and experience.
Minimum of 1 year working in a lead or supervisory capacity in a warehouse environment.
Experience operating forklift and other warehouse equipment safely and competently.
Experience with inventory management systems.
Experience with OSHA and safety regulations and procedures.
Forklift certification required, or willingness to obtain on the job.
Must have a valid driver’s license with a driving record indicating a safe driving history acceptable to the company; must remain eligible at all times to drive a motor vehicle under applicable state and federal laws and FMCSA regulations.

Nice To Haves

Experience in the area of inventory control.
Experience using ERP software in a warehouse environment.
Knowledge of HVAC wholesale industry, principles, and practices.

Responsibilities

Fosters a cohesive and productive team through collaboration, inclusion, and teamwork. Leads by example and models exceptional customer service.
Monitors warehouse performance compared to goals and adjusts operating procedures as needed to meet objectives.
Ensures products are accurately received into the warehouse system, labeled, and prepared for stocking by monitoring the daily processing workload and directing labor needs; ensures distribution standard operating procedures (SOP’s) are followed.
Ensures customers receive the Right Product at the Right Time in the Right Condition by: monitoring the daily order[1]filling workload and directing labor needs; checking shipping documents for accuracy; routing freight; coordinating emergency or unusual shipments; and ensuring distribution standard operating procedures (SOP’s) are followed.
Ensures a safe work environment by observing and coaching employees; removing potential safety hazards; maintaining a clean work area through a clean-as-you-work process; and participating as a member of Safety Committees or other safety related activities. Performs regular safety inspections of warehouse equipment and facility. Ensures all safety procedures are followed, and all equipment inspections and repairs are done in a timely manner. Models safe work practices to others.
Maintains department staff by conducting interviews in the hiring process and making recommendations; conducts and/or ensures the training of new employees and ongoing training of existing employees; provides coaching, counseling, and disciplining for employees as necessary; and participates in and delivers mid-year and annual performance reviews.
Communicates daily warehouse staffing with branch/ops leadership and makes recommendations for handling volume of work.
Maintains branch security by following all appropriate procedures.
Ensures all lift equipment drivers are tested and certified on the machinery prior to issuing use approval.
Assists in maintaining accurate inventory counts by performing regular cycle counts of locations and parts; monitoring put-away activities; monitoring and maintaining data consistency between databases; and researching inventory discrepancies found during picking.
Supervises and/or performs system adjustments based on cycle counts, short picks, or inventory audits.
Assists in resolving receiving-related exceptions and discrepancies by: researching receipt problems; serving as liaison between parties to determine how to handle discrepancies; and monitoring problem receipts to ensure return authorizations are received in a timely manner.
Maintains proficient level of skill in picking, stocking, and replenishment to perform duties and/or serve as backup when needed. Uses powered equipment, such as forklift, electric pallet jack, and cherry picker.
Will occasionally provide backup leadership support when Warehouse Manager or Branch Manager are away.
May serve as backup driver as assigned.
Performs all other duties as assigned.

Benefits

Paid Time Off (PTO) – 3 weeks of PTO for individual contributors and 4 weeks for leaders
Safe Harbor 401(k) – 100% employer match up to 5% of base pay and immediately vests
Holiday pay – we recognize and pay our employees for 7.5 holidays per year
Employer subsidized medical, dental, and vision plans.
Employer paid life insurance and long-term disability
Voluntary short-term disability, accident and critical illness insurance
24/7 Access to virtual care/telehealth options, and Parental Time Off
Flexible spending accounts (FSA)
$100 wellness reward for completing annual health check-up
Employee Assistance Program (EAP) for you, and your family
Coverage for chiropractic, acupuncture, and massage therapy services
Tuition reimbursement, up to $5,250 per year
Employee referral bonus program – earn up to $4,000 per year
Employee service milestone recognition program
Employee discounts on products & retail discounts
Variety of incentive plans for employees
Bi-weekly pay days on every other Friday
Opportunity to apply for the John M Shank Memorial Scholarship Fund, available to both Johnstone employees and children of employees