Warehouse Supervisor

unybrands•Rochester, NY

12h•$45 - $52•Onsite

About The Position

unybrands was established in 2020 by a group of partners united by a shared vision: to build the leading next-generation e-commerce platform for micro-brands. Headquartered in Miami, the company has a global presence with teams in Berlin, London, New York, and China. unybrands acquires e-commerce businesses that sell both on and off Amazon. Once acquired, these brands are integrated into unybrands' platform, where operations are optimized, business performance is enhanced, and expansion into new product lines and markets is driven. Currently we have acquired 30 brands including Pet Care, Personal Care, Home Care, Supplements, Baby & Juvenile, Garden & Outdoor, Sports & Fitness, and Home, Lifestyle Culinary & Arts. Through expert management and robust infrastructure, unybrands empowers e-commerce brands to scale and thrive. Role Summary The Warehouse Lead is responsible for overseeing all daily warehouse operations while managing a small but growing team of 3–5 associates. This hands-on leadership role combines operational execution with people management, ensuring efficient receiving, inventory control, order fulfillment, and outbound shipping. The Warehouse Lead owns warehouse scheduling, PTO approvals, workload assignment, and resource planning—especially during seasonal volume fluctuations. This role is also responsible for maintaining all warehouse management systems (NetSuite and related tools), ensuring strong data accuracy and compliance with FDA requirements. As the leader of an FDA-certified warehouse facility, the Warehouse Lead ensures the warehouse consistently meets internal standards, safety requirements, and all regulatory expectations. It is a six-month opportunity with the possibility of extension.

Requirements

1–5+ years of warehouse or logistics experience, including at least 1–2 years in a leadership or team-lead role.
Experience with ERP (NetSuite ) or WMS platforms preferred.
Strong organizational, problem-solving, and decision-making skills.
Ability to lead and motivate teams, manage conflict, and communicate clearly.
Demonstrated success in maintaining high levels of accuracy and operational excellence.
Forklift certification preferred or willingness to become certified.
Experience in FDA-regulated warehousing (pet food, supplements, food, CPG) strongly preferred.

Nice To Haves

Intermediate Excel/Google Sheets skills a plus.
Experience with fulfilling order for ebay, whatnot, amazon encouraged to apply

Responsibilities

Lead and supervise a team of 3–5 warehouse associates in all daily tasks.
Build and manage weekly work schedules, coordinate staffing based on volume, and approve PTO.
Assign daily work based on priorities, order volume, and operational needs.
Train, coach, and develop warehouse employees to ensure high performance and cross-functional skill coverage.
Foster a positive, safe, and accountable warehouse culture.
Work alongside the team to complete receiving, putaway, picking, packing, and shipping of all orders.
Ensure accuracy and efficiency in fulfillment workflows, resolving operational issues quickly.
Partner with the Director of Operations on scaling strategies during seasonal spikes or promotional events.
Maintain accuracy of all NetSuite/Shipstation transactions including item receipts, transfers, adjustments, and cycle counts.
Monitor and manage inventory integrity through reconciliation, audits, and root-cause investigations.
Oversee all warehouse documentation (BOLs, packing slips, manifests, receipts, and transfers).
Coordinate inbound and outbound schedules with the transportation team and external carriers.
Ensure the facility remains fully compliant with FDA regulations and internal quality standards.
Maintain cleanliness, pest control oversight, sanitation logs, temperature monitoring, and other compliance documentation.
Conduct regular safety checks and support continuous improvement initiatives.
Serve as the primary point of contact for compliance audits and inspections.