Warehouse Supervisor - Green Pointe

1-800-FLOWERS.COM, Inc.•Groveport, OH

45d•Onsite

About The Position

The Warehouse Supervisor is responsible for overseeing all daily warehouse operations, including labor planning, material flow, and product output. This position provides leadership, direction, and support to ensure operational efficiency, safety, and team performance across assigned areas. The Warehouse Supervisor manages and develops warehouse associates, ensures compliance with company policies, and drives continuous improvement initiatives to meet production, quality, and service goals. During non-peak periods, this position may assist with production activities, serve as a backup shuttle driver, or support operations at the Obetz facility.

Requirements

High School Diploma or GED required; Bachelor's degree preferred
3-5 years of warehouse, distribution, or logistics experience required
2+ years of supervisory or leadership experience in a warehouse environment preferred
Valid Driver's License required
Experience working in multi-temperature warehouse environments (-10°F to 40°F)
Leadership: Ability to coach, motivate, and develop diverse teams to meet department goals
Communication: Strong verbal and written communication skills across all levels of the organization
Problem Solving: Skilled at identifying root causes, making data-driven decisions, and implementing corrective actions
Time Management: Proven ability to manage multiple priorities and deadlines in a fast-paced setting
Safety Awareness: Comprehensive understanding of OSHA, SQF, and warehouse safety standards
Technical Skills: Experience with WMS systems; proficiency in Microsoft Office Suite; SAP, Oracle, or BAAN experience preferred
Continuous Improvement: Demonstrated ability to identify process improvements and implement operational enhancements
Ability to work continuously or occasionally in cold storage environments (-10°F to 40°F)
Lift up to 30 lbs. continuously and 50 lbs. occasionally
Stand and walk for 8-10 hours per shift; stoop, kneel, climb, and crawl as needed
Ability to safely use ladders and climb stairs throughout the shift
Must be able to work extended hours and overtime during peak seasons or high-volume periods

Nice To Haves

SAP, Oracle, or BAAN experience preferred

Responsibilities

Supervise, plan, and coordinate daily warehouse operations for teams of 20-50 employees
Lead and support warehouse drivers, freezer pickers, and material handlers in all functional areas
Manage workflow and staffing to meet daily production and shipping goals
Oversee refrigerated and freezer operations, ensuring safety and quality standards are met
Train, coach, and develop employees to achieve productivity and accuracy targets
Conduct daily start-up and shift handoff meetings; communicate goals and performance expectations
Monitor labor performance through WMS and reporting tools; identify and address performance gaps
Ensure compliance with all company, safety, and SQF policies and procedures
Maintain a clean, organized, and "tour ready" warehouse environment at all times
Collaborate with cross-functional teams (QA, Transportation, Maintenance, HR) to resolve issues and improve processes
Promote a positive work culture through professional communication, fairness, and respect
Support new hire onboarding, skills development, and succession planning
Participate in continuous improvement projects to drive efficiency and cost savings
Provide operational updates and recommendations to management regarding labor needs and workflow improvements
Perform other duties as assigned, including supporting other departments during non-peak periods