Summary/Objective The Warehouse Supervisor is tasked with overseeing site-wide operations to ensure they meet agreed upon service levels. Responsibilities include conducting new hire orientation and onboarding, leading PIV and process training sessions, maintaining site safety metrics, and performing site safety and process audits. Position Type/Expected Hours of Work: This is a full-time position, and hours of work and days are Monday, Tuesday, Wednesday, and Saturday, from 6:45 a.m. to 5:45 p.m. Essential Functions Customer Service Serve as the key point of contact with the customer’s Business Unit Leaders. Ensure that MAU follows site specific safety policies and FSQA regulations. Ensure all associates are meeting performance expectations. Ensure department-specific metrics meet targets. Safety Focus Foster and support a safety culture focused on achieving "Zero Incidents." Complete LSW requirements for BBS Observations, planned inspections and 5S standards. Serve as the Safety Team Lead and Facilitate the Safety Action Improvement Process. Ensure SOPs are up to date for all positions. Adhere to the PIV Certification Process. Lead incident investigations, documenting incidents, identifying points of failure, and determining countermeasures or corrections. Maintain Site Safety metrics. Drive improvements and modifications to training materials, standard work, and other documents to standardize processes and enhance employee safety. Participate in the Annual Health and Safety Action Plan. Live safety by identifying hazards, correcting unsafe conditions, and promoting safety within your division and team. Training Focus Lead process training and PIV certification by maintaining MAU task certifications for PIV and production positions. Ensure all training documentation is up to date and audit ready. Serve as the primary trainer for PIV certifications and various positions. Conduct SOP and training audits, tracking and presenting results. Workforce Support Assist as a “working” supervisor supporting customer functions with direct output. Allocate approximately 75% of time to supporting work functions and 25% to onboarding, training, audits, safety investigations, maintaining metrics, and follow-ups. Competencies Communication Proficiency Customer/Client Focus Crisis Management Talent Management Problem Solving/Safety Analysis Policy/Program Administration Project Management Required Competencies for all MAU Staff Ethical Conduct Personal Effectiveness/Credibility
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED