Warehouse Supervisor

Omaha's Henry Doorly Zoo and AquariumOmaha, NE
$19Onsite

About The Position

Omaha’s Henry Doorly Zoo & Aquarium is seeking a Warehouse Supervisor to provide proper execution of the inventory control guidelines of the Omaha Henry Doorly Zoo & Aquarium’s retail operation. This position reports directly to the Manager of Retail Operations.

Requirements

  • Two years related experience or equivalent.
  • Must hold a valid state driver’s license.
  • Must be a minimum of 18 years of age.
  • Knowledge of Microsoft office programs.
  • Ability to work weekends and holidays as required.
  • Ability to work well with others, including employees at all levels within the organization.
  • Ability to learn and operate the Zoo’s point of sale system.
  • Ability to effectively communicate with people at all levels and from various backgrounds.
  • Proficiency in supervising, leading, and motivating staff.
  • Excellent written and oral communication skills.
  • Strong organizational, problem-solving, and analytical skills.
  • Creative, versatile, flexible team player and willingness to work within a constantly changing environment with enthusiasm.
  • Excellent customer service skills.
  • Ability to analyze complex data and information.
  • Professional appearance and demeanor.
  • Ability to deal effectively with a diversity of individuals at all organizational levels.
  • Good judgment with the ability to make timely and sound decisions.
  • Ability to coordinate multiple tasks simultaneously.
  • Ability to lift up to 50 pounds on a repetitive basis.
  • Ability to operate a dolly, pallet jack, and dock plate.

Responsibilities

  • Receive, unload, inspect, document issues, and sort merchandise purchase orders.
  • Verification of purchase order accuracy against the packing list.
  • Follow up with vendor documentation of damages/shortages to obtain credit and/or return to vendor claims.
  • Maintain receiving paperwork (receiving docket, packing list, purchase orders).
  • Immediately process/reconciles invoices, upon receipt, ensuring the PO and invoice match.
  • Ensure that all damages and transfers are properly executed and entered daily to maintain data integrity.
  • Ability to prepare routine reports as directed.
  • Collaborate with Manager of Retail Operations on outstanding POs to develop a priority processing plan.
  • Ability to assist in routine maintenance of warehouse equipment and shipping area.
  • Ability to train, motivate, follow up and positively communicate standards to drive performance metrics to warehouse teams.
  • Assist in the preparation of evaluations with documented feedback.
  • Prepare and lead inventory process for the warehouse.
  • Follow and ensure that all associates are following the Zoo safety procedures.
  • Maintain a high level of customer service by ensuring that service standards are met and that concerns from guests are quickly resolved.
  • Work in the shops as directed by Retail Manager.
  • Handle routine and non-routine functions without close supervision.
  • Ensure that the warehouse area is clean and fixtures are safely organized.
  • Work with the Manager of Retail Operations and Retail Supervisors to ensure department manpower needs are met through proper scheduling of the warehouse staff.
  • Work with Retail and Assistant Manager to ensure that hiring and training part time and seasonal staff is accomplished.
  • Participate in seasonal recruitment by interviewing and selecting retail staff.
  • Ensure cash control policies of the Zoo are adhered to by assisting in training staff appropriately.
  • Enforce operating policies and procedures related to the merchandise of operations.
  • Ensure all staff are in approved Zoo uniforms with shirt tucked in and wearing name badge.
  • Ensure that work schedules and employee assignments are adequate to meet operating requirements.
  • Lead and follow the Zoo’s core values.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

101-250 employees

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