WAREHOUSE SUPERVISOR

1-800-PACK-RAT LLC•Franklin, MA

6d•Onsite

About The Position

1-800-PACK-RAT was founded in 2002 with a focus on making moving and storage simple. With portable storage containers, customers have the flexibility to choose on-site storage, warehouse storage, local moving, long-distance moving or any combination. Our team of experts is available to help customers from start to finish with the goal of exceeding every customer’s expectations. Summary/objective Warehouse Supervisors ensure a smooth business environment with the focus of optimal efficiency. They are responsible for implementing workflow procedures based on direction from the company’s Operations Manager. Duties include supervising, managing, and scheduling facility employees during day-to-day processes. Managing the overall safe operation of the facility, management of containers moving in and out of warehouse, inventory, customer service and general warehouse maintenance. Providing excellent customer service and a safe work environment. MUST have forklift experience and be able to work Saturdays

Requirements

Strong problem-solving skills
Effectively utilize software programs
Strong communication skills
Adapt in a fast-paced environment
Detail oriented and highly organized
General knowledge of DOT and OSHA requirements for a safe workplace
Forklift certification
Must have a clean driving record
High school diploma required, BS or BA preferred
Minimum of two (2) years customer service experience
Minimum of one (1) year of store operations and/or management experience
Minimum of two (2) years forklift experience

Nice To Haves

CDL Class A or B license prefered

Responsibilities

Work closely with the Operations Manager to oversee daily business operations.
Train, Communicate and Enforce Company, OSHA and DOT Safety Procedures
Responsible for enforcing company policies and procedures within the office
Perform facility opening and closing functions
Manage maintenance and cleanliness of warehouse and related equipment.
Prepare, evaluate, and balance the employee schedules.
Manage facility inventory and assets.
Work and manage warehouse including load and unload third party trucks and company trucks using forklift and pallet jacks
Drive when the schedule demands it.
Train drivers and forklift operators
Conduct employee performance reviews and provide feedback.
Participate in recruitment and dismissal processes
Manage issues within the workplace
Proactively develop and recommend strategies for better workplace efficiency, safety, and goal achievement
Attend to email and phone correspondence
Serve as primary liaison with Dispatch and Freight department on inbound/outbound containers.
Manager Warehouse Staff including hiring, coaching, evaluating, and dismissing under guidance of the Operations Manager
Professional appearance and demeanor
Essential duties, responsibilities, and activities may change at any time with or without notice