Warehouse Supervisor

Capstone Logistics • Salem, VA

267d • $60,000 - $60,000

About The Position

Capstone is a North American supply chain solutions partner with over 650 operating locations, 19,000 associates, and 60,000 carriers. We specialize in freight management, warehouse, and distribution center support, last-mile delivery, supply chain analytics, optimization, and more. Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs. We are looking for a Bilingual Supervisor to join our team and be part of something great. This position offers a competitive salary, bonus potential, and a benefits package after 30 days. As a Supervisor, you will take the final step before managing your own site, learning to represent Capstone with our Partners, managing day-to-day activities with associates, and ensuring that safety and productivity are always prioritized. You may be asked to run portions of the business or an entire shift. This is a training opportunity to hone the skills necessary to run your own site. With Capstone's growth over the past years, it could be sooner than you think!

Requirements

• 3 years of supervisory/leadership experience in an industrial setting.
• Proven experience in providing high levels of customer service to internal and external customers.
• Ability to make decisions, problem-solve, prioritize assignments, and direct the workforce in an ever-changing warehouse environment.
• Ownership of your business, ensuring the highest standards of safety, productivity, and customer service are exceeded every day.
• Ability to train, coach, and mentor warehouse associates.
• Excellent interpersonal and communication skills (written and verbal).
• Strong organization and prioritizing skills.
• Ability to perform multiple tasks simultaneously.
• Problem-solving skills and the ability to make effective decisions in a fast-paced environment.
• Intermediate PC skills with knowledge of Excel, Word, Outlook, and PowerPoint.

Nice To Haves

• Warehousing, logistics, supply chain, or third-party experience preferred.
• BS/BA Degree or Associate Degree with equivalent experience is a plus but not required.
• Proven track record in supervising warehouse employees, including hiring, training, and termination.
• Experience managing budgets and the ability to create and maintain various management reports.
• Excellent aptitude in estimating rates and performing mental arithmetic while multitasking.

Responsibilities

• Run the site with safety and efficiency as priorities.
• Communicate daily with associates about service levels, accountability, pay, and performance.
• Create daily work logs and transmit them to corporate.
• Audit daily labor and billing reports.
• Ensure customer needs are met daily.
• Document and resolve any customer service or associate issues.
• Ensure all associates follow Capstone policies and safety work rules.
• Hold weekly safety meetings and ensure associate participation.
• Assist in managing the site and departmental budget.
• Schedule associate shifts based on customer requirements.
• Interview, hire, and train new associates.
• Supervise timely and accurate data entry for all services performed.
• Complete daily closeout tasks, including cash balancing, data upload, and payroll record administration, according to Capstone policies and standard operating procedures.

Benefits

• Salary commensurate with education, experience, and skills.
• Quarterly and annual bonus incentive based on operational performance.
• Benefits after 30 days, including major medical, dental, vision, life, STD, and LTD.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Support Activities for Transportation
• Education Level: No Education Listed