Warehouse Supervisor - Unloading

Capstone Logistics, LLC•Goodyear, AZ

8h•$80,000

About The Position

Capstone is a North American supply chain solutions partner with more than 600 operating locations, 20,000 associates, and 60,000 carriers. We have capabilities in freight management, warehouse and distribution center support, last-mile delivery, supply chain analytics, and optimization, and more. Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs.

Requirements

3 years of supervisory/leadership experience in an industrial setting.
Proven experience in providing high levels of customer service to internal and external customers.
Ability to make decisions, problem-solve, prioritize assignments, and direct the workforce in an ever-changing warehouse environment.
Ownership of your business, ensuring the highest standards of safety, productivity, and customer service are exceeded every day.
Ability to train, coach, and mentor warehouse associates.
Excellent interpersonal and communication skills (written and verbal).
Strong organization and prioritizing skills.
Ability to perform multiple tasks simultaneously.
Problem-solving skills and the ability to make effective decisions in a fast-paced environment.
Intermediate PC skills with knowledge of Excel, Word, Outlook, and PowerPoint.
Ability to stand for long periods.
Ability to safely operate material handling equipment as needed.
Ability to work in a warehouse environment on concrete flooring and in varying temperatures.
Ability to lift up to 75 lbs.

Nice To Haves

Warehousing, logistics, supply chain, or third-party experience preferred.
BS/BA Degree or Associate Degree with equivalent experience is a plus but not required.
Proven track record in supervising warehouse employees, including hiring, training, and termination.
Experience managing budgets and the ability to create and maintain various management reports.
Excellent aptitude in estimating rates and performing mental arithmetic while multitasking.

Responsibilities

Run the site with safety and efficiency as priorities.
Communicate daily with associates about service levels, accountability, pay, and performance.
Create daily work logs and transmit them to corporate.
Audit daily labor and billing reports.
Ensure customer needs are met daily.
Document and resolve any customer service or associate issues.
Ensure all associates follow Capstone policies and safety work rules.
Hold weekly safety meetings and ensure associate participation.
Assist in managing the site and departmental budget.
Schedule associate shifts based on customer requirements.
Interview, hire, and train new associates.
Supervise timely and accurate data entry for all services performed.
Complete daily closeout tasks, including cash balancing, data upload, and payroll record administration, according to Capstone policies and standard operating procedures.