Cardinal Health-posted 8 months ago
$57,800 - $82,500/Yr
Full-time • Mid Level
Mississippi State, MS
Merchant Wholesalers, Nondurable Goods

The Supervisor, Warehouse Operations supervises a team of Associates and ensures that pick, pack, and ship operations are safe, efficient, and of high quality. With responsibility for a day or night shift, the Supervisor continually monitors efficiency and quality metrics, assigns work and provides coaching to supervised staff, and addresses a variety of operational issues. The Supervisor directly contributes to Cardinal Health's customer service reputation by ensuring that shipments are on-time and of high quality, develops the Warehouse Operations talent pool, and enhances operational excellence.

  • Supervises the daily work assignments and performance of Group Leads and Associates.
  • Tracks efficiency and productivity metrics to determine which tasks are behind- and ahead-of-schedule, and provides hands-on guidance to Associates to ensure that pick, pack, and ship tasks are completed correctly and safely.
  • Ensures that all warehouse systems are ready and schedules and prioritizes the work that each Group Lead and team of Associates will complete.
  • Tracks employee attendance and ensures necessary employee headcount to achieve objectives.
  • Monitors continually productivity and quality metrics including cycle times, lines per hour, shortages, damaged units, missed dispatches, and missed scans, among others.
  • Regularly reports on team performance to the Manager, Warehouse Operations.
  • Determines the productivity or safety issue root cause and directs supervised staff on resolving the issue and maintaining operations.
  • Promptly and thoroughly documents the issue and communicates the root cause and resolution to the Manager, Supervisors, and other internal stakeholders as necessary.
  • Proactively identifies opportunities to improve operations and mitigate risks within supervised team and broader warehouse operations.
  • Provides input into operational excellence initiatives and ensures that there are implemented correctly within own area.
  • Conducts performance evaluations and provides one-on-one feedback to encourage Associates' development.
  • Identifies Associates capable of working as Group Leads.
  • Creates performance improvement plans for staff and administers discipline when necessary.
  • Participates in the interviewing and selection of new Associates and provides trainings during employee onboarding.
  • 4-8 years of experience, preferred.
  • High School Diploma, GED or equivalent work experience, preferred.
  • Medical, dental and vision coverage
  • Paid time off plan
  • Health savings account (HSA)
  • 401k savings plan
  • Access to wages before pay day with myFlexPay
  • Flexible spending accounts (FSAs)
  • Short- and long-term disability coverage
  • Work-Life resources
  • Paid parental leave
  • Healthy lifestyle programs
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