Warehouse Specialist

SwiftX Inc. • Miami, FL

83d

About The Position

The position involves overseeing various operational tasks within the company, ensuring compliance with company standards and developing quality assurance protocols. The role includes monitoring performance, driving continuous improvement, and overseeing warehouse activities for consistency and reliability. Daily control meetings and performance reviews are part of the responsibilities, along with recruiting qualified Delivery Service Providers (DSPs) and providing onboarding. The position also requires designing training programs to improve service quality, overseeing regional fleet operations, task distribution, and cost control, as well as continuously optimizing collection models and processes. Coordination with internal teams and external partners is essential, along with handling daily operations and emergency responses.

Requirements

• Bachelor’s degree or equivalent, bilingual Mandarin required.
• Experience in last-mile or 3PL warehousing and logistics related preferred but not required.
• Strong leadership, analytical, and decision-making skills.
• Able to perform under pressure in fast-paced environments.

Responsibilities

• Assistant operations of DSPs, ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee warehouse activities for consistency and reliability.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Oversee regional fleet operations, task distribution, and cost control.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Benefits

• 7 PTO days
• 5 Paid Sick Leave Days
• 6 Paid Holidays
• 401K 100% Matching up to 2%
• 50% Medical insurance, 100% Dental and Vision Insurance

What This Job Offers

• Career Level: Entry Level
• Education Level: Bachelor's degree