Warehouse Specialist/Supervisor

SwiftX Inc. • Las Vegas, NV

95d

About The Position

The Warehouse Supervisor or Specialist will oversee operations of Delivery Service Providers (DSPs) to ensure compliance with company standards. This role involves developing and enforcing quality assurance protocols, monitoring parcel delivery performance, and driving continuous improvement. The supervisor will also oversee warehouse activities for consistency and reliability, conduct daily control meetings and performance reviews, and recruit qualified DSPs while providing onboarding. Additionally, the position includes designing training programs to improve service quality, overseeing regional fleet operations, managing in-house and outsourced vehicle resources, and continuously optimizing collection models and processes. Coordination with internal teams and external partners is essential, as well as handling daily operations and emergency responses.

Requirements

• Bachelor’s degree or equivalent.
• Bilingual in Mandarin required.
• Minimum 1 year in last-mile or 3PL warehousing and logistics related experiences.
• Strong leadership, analytical, and decision-making skills.
• Able to perform under pressure in fast-paced environments.

Responsibilities

• Supervise operations of DSPs, ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor parcel delivery performance and drive continuous improvement.
• Oversee warehouse activities for consistency and reliability.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Oversee regional fleet operations and task distribution.
• Manage in-house and outsourced vehicle resources.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Benefits

• 7 PTO days
• 5 Paid Sick Leave Days
• 6 Paid Holidays
• 401K 100% Matching up to 2%
• 50% Medical insurance, 100% Dental and Vision Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree