Warehouse Solutions Coordinator - First Shift

WSI • Sauk Village, IL

6d

About The Position

The Warehouse Solutions Coordinator is the first line of defense at WSI Sauk Village fulfillment center for examining and solving problems and actively communicating with internal teams and external customers with updates, findings, and resolutions. This position also monitors special projects and provides ongoing project updates to customers. Enthusiastic collaboration with other stakeholders and communication are key for this role. This full-time hourly position will report to the Facility Manager. The hours for this position will be Monday - Friday, 8:00 AM - 4:30 PM with some overtime as needed.

Requirements

• Excellent knowledge of inventory control, the pick/pack process, and the inbound process.
• Must be able to respond timely to communication channels (email, phone, Slack, etc.).
• Ability to communicate effectively through writing and via phone.
• Ability to describe problems and resolutions.
• Proficient with Microsoft Office.
• Collaborative, good problem-solving, and high attention to detail.

Nice To Haves

• 2+ years working in a fulfillment operation and working with a warehouse management system.
• Bi-lingual, English and Spanish Preferred

Responsibilities

• Communicates with customers and internal teams regarding exceptions and special projects.
• First Responder at the site level to communicate within one hour during the business day.
• Works promptly to provide information to customers and internal stakeholders.
• Address exceptions and provide updates on special projects.
• Builds trust and partnership with customers and internal teams (e.g., customer service and IT).
• Identifies and solves problems with the ability to provide improvements and solutions to processes.
• Tracks exceptions in a log to identify and monitor trends.
• Monitors inventory health and status by completing counts as required.
• Fosters a safe, positive, inclusive, and equitable work environment.

Benefits

• Competitive wages, and opportunities for advancement.
• Medical, Dental, Vision, Critical Illness, Accident, and Flexible Spending Plans available.
• Company-paid Short/Long-term Disability, Life Insurance, and Employee Assistance plans.
• Company-paid Time-Off (PTO), Sick Leave, and Holiday Pay.
• Retirement 401(k) Plan with Discretionary Employer Match, and Profit Sharing.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed