Warehouse Senior Operations Coordinator

US Foods•Wixom, MI

18d•$25

About The Position

We’re excited about your interest in pursuing the next step in your career with US Foods! Your continuous growth and development is critical to our success. US Foods is committed to working with and providing reasonable accommodation to individuals with disabilities. If reasonable accommodation is needed to participate in the interview process or to perform essential job functions, please contact our US Foods Application Accommodation Line at 855-873-2468. You will be prompted to leave a message. Please state the specifics of the assistance needed and your contact information. A member of our HR department will return your call within two business days. https://www.usfoods.com/careers/job-application-accomodation.html NOTE: Before you begin your internal job search, please review the criteria you will need to start the process. BASIC PURPOSE The Sr Coordinator, Operations will enable distribution center operations by independently performing a wide range of office activities, responding to various inquiries and providing resolution to problems, and directly supporting warehouse and transportation leadership as necessary. JOIN THE US FOODS TEAM! Ready to build a career with a company that’s leading the foodservice industry? $25.00/hour Weekly Pay Monday - Friday. 7am - 4pm. Must be open to working 1 Mid-Shift per week (10:30am - 7pm) BENEFITS START DAY ONE: medical, dental, vision, 401 and Employee Stock Purchase Plan (ESPP), life insurance and paid parental leave. Check out our Benefits by clicking on the link Health Plan Identifier (benefitspricing.com)

Requirements

Related Experience/Requirements: Minimum of three years of clerical experience required.
Knowledge/Skills/Abilities: Excellent communication both verbally and in writing.
Excellent telephone and customer service ability.
Strong math, analytical, and organizational skills with high attention to detail.
Intermediate computer skills with proficiency in programs such as Microsoft Word, Excel, Access, and Outlook.
Problem solving and critical thinking abilities to solve problems of an intermediate scope.
Perform cross-functional activities, and work on a varying schedule.
Strong teamwork skills with the ability to support others in the department and division.
Education High school diploma or GED/equivalent required.

Nice To Haves

Preferred experience in a distribution business environment.
Knowledge of DOT Hours of Service Regulations.
Knowledge of our geographic delivery area.
Certifications/Training Preferred experience in the following areas: SAE, Truck Builder, Red Prairie, Kronos, Road Net, XATA, Shopfax, Tandem, PowerDock, Checkpoint, Omnitracs, Airclic, equipment inventories, and warranties.

Responsibilities

Ensure optimal warehouse and transportation operations by preparing and processing routine forms, reports, and documents (inbound documents, discrepancy reports, stock and damage claims, time sheets, requisitions, DVIR’s, shipping labels, backhaul spreadsheets, delivery window dispatch, driver key log, transportation route update, etc.) following standard procedures.
Solve and/or escalate problems as they arise.
Communicate with internal and external customers to support staff and customer needs.
Respond to general inquiries and telephone calls.
Respond to requests by researching information, ensuring a resolution is achieved for all inquiries and requests.
Verify information and data to ensure market compliance with regulations and procedures.
Escalate and support warehouse and transportation teams as they work through compliance issues.
Collect, track, and input data on relevant operations metrics to support tracking warehouse and transportation performance (including shorts, mispicks, dump/damage, service level, associate over-time, trailer temp log, etc.).
Support efforts to improve metrics and actively track against them.
Create and maintain basic charts, graphs, spreadsheets and databases to prepare for manager’s review.
Support in training and developing junior clerical teammates.
Monitor inventory level of office supplies and initiate purchase orders.
Other duties as assigned by manager.