Warehouse SC Operations Specialist Full Time 2nd Shift

About the position

10:30am-7:00pm/Monday-Friday. Staples is business to business. You're what binds us together. Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers.

Responsibilities

• Run reports in systems such as WMS, Sunbeam or other WMS or labor reporting systems.
• Assist department leader in managing the workflow as needed.
• Provide required information to supervisors and managers to meet reporting and metric requirements.
• Assist with communicating information to departmental teams.
• Analyze data from information and develop recommendations for action or improvement.
• Maintain system as required due to upgrades or business changes.
• Ensure compliance with systems and SOPS and audit activity to ensure compliance.
• Coordinate and communicate any major changes or enhancements to the systems.
• Work closely with Clerical support, supervisors, and managers at the location and those providing central administration and/or services.
• Interact with customer service to expedite and manage high touch customer requests, research complaints, and resolve issues.
• Provide support and backup for operations specialist role in other departments as needed.
• Provide support and backup in various warehouse functional areas as needed.
• Direct associate concerns to department leader.

Requirements

• 1 year of basic Microsoft Excel computer skills.
• 1 year of basic knowledge (depending on location) of EXE/PKMS/WMS, Galaxy AS/400 system, Sunbeam, BRIO, Cubiscan dimension calculation equipment, AMS software for Cubiscan.
• Certification in Material Handling equipment or willingness to learn.

Nice-to-haves

• Microsoft Access experience preferred.
• Knowledge of MS Teams environment preferred including Power BI.

Benefits

• Competitive Pay $18.90-$24.00 Based on Experience (BOE).
• $1.00/hour Shift Differential.
• 112 Hours of PTO and Holiday Schedule (7 observed paid holidays, 1 floating holiday).
• Online and Retail Discounts.
• Company Match 401(k).
• Physical and Mental Health Wellness programs.
• Inclusive culture with associate-led Business Resource Groups.