Warehouse Salvage Baler Supervisor - 2nd Shift

Goodwill of Central and Northern Arizona

1d•$17•Onsite

About The Position

Leads and directs the team responsible for Salvage and Dell operations for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities at the Retail Operations Center (ROC). Assists with directing all aspects of daily operations, leading the team and driving the business for both short- and long-term success.

Requirements

High School Diploma or equivalent
2+ years supervisory experience or equivalent work experience, required
One year customer service experience required
Demonstrated ability to lead, coach, train, and motivate others
Proficient with Microsoft Office Suite
Valid drivers' license and clean MVR
Ability to pass a background check and drug screen, where applicable for position
Ability to speak and read English proficiently

Responsibilities

Maintains all department operations plans to achieve required targeted growth in daily, monthly, quarterly, and yearly goals for profit and revenue.
Monitors and records product levels daily to achieve bottom line in sales budget against targets.
Ensures payroll and operating costs are managed to budget.
Builds and manages strong working relationships with customers and Team Members, maintaining standards of excellent customer service.
Maintains ongoing relationships with shipping companies and salvage buyers.
Partners with community businesses and organizations to promote the GCNA mission.
Serves as a Goodwill ambassador to the community.
Makes decisions on matters relating to the day-to-day operation within his/her defined work area.
Ensures that Team Members are operating per company standards and procedures, relating to Security, Health and Safety; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business.
Immediately takes action and/or reports any unsafe or potential hazards.
Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.
Builds a high-performing team.
Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
Maintains regular and consistent in-person attendance.
Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
Plays critical role in driving company culture change efforts and change management processes.
Performs other related duties, as assigned.