Warehouse Receiving Specialist

Redwood Logistics•Romeoville, IL

1d•$18 - $25•Onsite

About The Position

The Warehouse Receiving Specialist is responsible for managing all inbound shipment activities, ensuring accurate driver check-in, document processing, and real-time communication with both internal teams and customers. This role plays a critical part in maintaining receiving flow, resolving discrepancies, and supporting efficient dock operations in a fast-paced warehouse environment.

Requirements

13 years of warehouse, logistics, or receiving experience preferred
Experience with WMS/ERP systems (JDE experience a plus)
Strong attention to detail and organizational skills
Ability to multitask and prioritize in a fast-paced environment
Excellent communication skills (written and verbal)
Proficiency in Microsoft Office (Excel, Outlook)
Ability to work flexible hours, including potential weekends

Nice To Haves

Experience handling FTL, LTL, and parcel shipments
Background in high-SKU or production-support environments
Familiarity with RF scanning processes and inventory systems
Experience supporting customer-facing operations

Responsibilities

Inbound Receiving & Driver Check-In
Serve as the primary point of contact for all inbound drivers upon arrival
Manage driver check-in/check-out process, ensuring proper documentation is collected and verified (BOLs, packing slips, ASNs, etc.)
Assign dock doors and coordinate unloading schedules with warehouse operations
Maintain accurate logs of inbound arrivals, delays, and dock assignments
Documentation & System Processing
Review and validate inbound shipment documentation for accuracy and completeness
Enter receiving data into WMS/ERP systems (e.g., JDE, RF systems, or equivalent)
Ensure timely and accurate transaction processing to support inventory visibility
Organize and maintain all receiving paperwork (physical and electronic filing)
Discrepancy Resolution
Identify and document shipment discrepancies (shortages, overages, damages, incorrect items)
Communicate issues clearly to internal teams (supervisors, inventory control) and customers
Assist in researching and resolving discrepancies in a timely manner
Maintain detailed records of all exceptions and resolutions
Customer Communication
Manage inbound/outbound email communication related to receiving activity
Respond to customer inquiries regarding shipment status, discrepancies, and documentation
Provide professional, timely updates to ensure strong customer satisfaction
Coordinate with customer representatives on special receiving instructions or issues
Dock Coordination & Operations Support
Work closely with warehouse supervisors and dock teams to ensure smooth workflow
Monitor dock activity and adjust schedules as needed to avoid congestion or delays
Communicate priority shipments and special handling requirements
Support continuous improvement efforts to increase receiving efficiency

Benefits

Access to experts and resources for your Learning & Development journey
Opportunity for internal mobility
Employee referral bonus program
Employee Resource Groups (ERGs)
Annual fundraising and volunteer events to give back to communities
Paid time off, floating holidays, time off to volunteer and rollover
Paid parental leave
Medical, dental, vision and 401k plans (with match)
Flexible spending account, mass transit and dependent care plans available
Health savings account, with a annual company contribution for plan participants
Short-term and long-term disability; life insurance policies subsidized by company
Additional benefits including pet insurance, accident care, access to legal advice and more